Process Specialist under education with Finnish

Job ID: 3676

Welcome to Daily Banking Services!  We add value by professionally and efficiently serving Nordea's customers through the lifecycle with the ambition to continuously improve and deliver even better customer experiences. By constantly improving our ways of working and processes we contribute to creating customer experiences. We are a valuable part of the value-chain, and we represent Nordea with each assignment done in Operations. 

Daily Banking Services (DBS) operational units execute tasks for all Nordea’s Business areas, Product Responsible Units and several Group Functions. DBS execute services covering the whole customer lifecycle.

We are looking for a full time employee with passion to work as a valuable team member, ready to gain and expand their banking knowledge and share their ideas on how to improve our work.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team

Meet the Daily Banking Processing FI 4 team. Our role is to deliver services and products to our customers in Finland with quality and efficiency.

What you'll be doing

Main responsibilities in this role:

• Proactively gaining process knowledge to provide required service level
• Handling routine task at the required level of quality and within time frame following guidelines/working instructions.
• Co-operating with stakeholders across Nordea
• Identifying and proposing improvements within own area of responsibility to improve process efficiency and reduce risk and cost

Who you are

This is the right role for you if:

• Are a fast learner
• Can plan your daily work and execute tasks with high quality
• Are improvement oriented
• Are willing to develop within specialist path

Your background and skills include:

• Graduated at least secondary school
• Finnish: NATIVE speaker (or at least C1 level)
• English: on good communicative level (at least B1+)
• Good command on MS Office Tools (Outlook & Excel)
• All financial background will be a welcome plus
• Knowledge on IT related matters will be an asset

It would be ideal if you also:

• Have a positive mindset and you are ready to take new challenges on daily bases
• Have ability to communicate clearly in English and work as a team player in an International Team
• Take matters to your own hands and are improvement driven

This is the right role for you if you:

• Are a fast learner
• Can plan your daily work and execute tasks with high quality
• Are improvement oriented
• Are willing to develop within specialist path

What we offer

• Employment in an International Team full of skilled people working towards common goals
• Opportunity to use English language on daily basis
• Learning and expanding your knowledge within using various tools

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!