German-speaking Customer Service Consultant

German-speaking Customer Service Consultant

Miejsce pracy: Warszawa

Your responsibilities

• Handling customer inquiries regarding technical issues and product functionality.
• Diagnosing reported problems and proposing solutions.
• Providing product-related information.
• Registering requests in internal systems.

Our requirements

• Very good command of German.
• Good command of English.
• Basic knowledge of household appliances (e.g. washing machine, refrigerator, TV)
• Good communication skills and willingness to learn.
• Ability to work with computer tools efficiently.
• Availability of at least 120 hours per month (flexible distribution).
• Availability to perform services on-site at our Warsaw office (Wołoska 24).

What we offer

• Civil contract – PLN 50.00 gross/hour.
• Bonus system depending on quality indicators agreed for the service​ (+2 PLN / +4 PLN gross/hour)
• Flexible cooperation model – you decide on your availability within project operating hours (Monday-Friday 9:00 - 18:00, and Saturday 10:00 - 16:00)​. Availability is declared independently by the contractor and agreed on an ongoing basis in line with service needs​.
• Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.
• Development opportunities (trainings, language platform).
• Opportunity to participate in internal recruitment processes.

Benefits

• flexible working time
• no dress code
• charity initiatives
• MyBenefit (private medical care, sports card)
• Free access to the language learning platform

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".