Sales Service (With German)

Sales Service (With German)

Miejsce pracy: Katowice

Your responsibilities

• Systematic management and maintenance of the defined customer base
• Checking enquiries for technical feasibility
• Preparing, submitting and following up on quotations
• Checking incoming orders for technical feasibility, prices and deadlines
• SAP-supported order entry for the production plants, checking order confirmations
• Preparing and optimizing delivery schedules for deliveries via the service centers, as well as order entry in the service program (Sidonie)
• Continuously reconciling customer requirements with finished quantities and making any necessary corrections
• Managing and monitoring master tape and customer stocks
• Timely order tracking through to and including invoicing
• Close liaison with the production plants in France and Belgium, as well as the service centers in Luxembourg, Sersheim and Haan
• Applying for and monitoring credit limits, as well as ensuring payments are received on time and in full
• Resolving discrepancies regarding prices and discounts
• Handling customer complaints
• Preparation of costing, visit and meeting documents, as well as statistics
• Preparation of forecasts
• Management and maintenance of customer files
• Completion of all administrative tasks relating to the role in German and English; knowledge of French is an advantage
• Participation in trade fairs and exhibitions
• Occasional travel / customer visits / factory visits

Our requirements

• At least a completed commercial apprenticeship and at least 3 years’ sales experience
• In-depth knowledge of international trade (INCOTERMS, payment terms, export duties, etc.)
• Proficiency in using the Microsoft Office suite and ERP systems (particularly SAP)
• Knowledge of the industry would be an advantage
• Very good command of English and German in a professional context; knowledge of French is a plus
• Strong customer and service focus, as well as excellent negotiation skills
• Ability to work well in a team, adaptability, reliability and the ability to work independently
• Excellent communication skills

Optional

Work Mode

Hybrid working model. During the probation period (3 months), you will work from the office daily. After the probation period, there is the possibility to work 2 days from home and 3 days from the office, with flexible starting hours.

What we offer

• Depending on experience and level of commitment, the base salary is expected to range from PLN 7 300 to PLN 9 200 gross
• Stable employment in an international company
• Hybrid working model with flexible starting hours
• Bonus system and wide package of benefits, including:
• Private medical care
• Pension savings plan
• Meal vouchers
• Training programs
• Sports initiatives
• Employee referral program

Recruitment stages

• Meeting with HR
• A safety test: safety is our number one priority at Aperam
• Meeting with the Hiring Manager

APERAM GLOBAL SERVICES POLAND SP. Z O.O. W ORGANIZACJI

Aperam is a global player in stainless, electrical and specialty steel and recycling, with customers in over 40 countries. The business is organized in four primary reportable segments: Stainless & Electrical Steel, Services & Solutions, Alloys & Specialties and Recycling & Renewables. Aperam is fully committed to be the leading value creator in the circular economy of infinite, world-changing materials.