Trainee in Member Relations Administration Swedish, Danish or German speaker

Trainee in Member Relations Administration Swedish, Danish or German speaker

Miejsce pracy: Gdańsk

Your responsibilities

Member Administration and Case Handling

▪️Support our members through administrative activities, including contacting farmers to collect information and maintain accurate records.

▪️Respond to routine member and internal enquiries with care, accuracy, and a service-minded approach.

▪️Guide farmers through documentation requirements and help them navigate relevant processes with confidence.

Data Management & Accuracy

▪️Review and verify documentation in line with established guidelines and quality standards.

▪️Maintain accurate member and master data to help ensure reliable processes and high-quality service.

Operational Support

▪️Provide administrative support that helps keep daily member operations running smoothly and efficiently.

▪️Assist the team with operational tasks and support improvements.

Collaboration and Communication

▪️Build positive relationships with farmers and colleagues across different teams and markets.

▪️Work closely with colleagues in an international environment and contribute to a supportive team culture.

▪️Take part in training sessions, workshops, and team initiatives to grow your skills and knowledge.

Knowledge & Continuous Improvement

▪️Help create and maintain useful knowledge materials, such as guides and internal support documentation.

▪️Contribute ideas and support continuous improvement in everyday processes and ways of working.

Our requirements

Who are you?

▪️Organized and detail-focused

▪️Helpful and service-minded

▪️Curious and eager to learn

What you bring

▪️You are a student or at the beginning of your professional career and looking to gain practical experience in administration and member support.

▪️You are fluent in English and speak Danish, Swedish, or German at a communicative level.

▪️You have practical knowledge of MS Office, Outlook, and Office 365.

▪️You are interested in learning new systems, such as Salesforce.

What we offer

▪️A strong start to your career - gain hands-on experience, learn fast, and build skills that will help you grow from day one.

▪️Opportunities to learn and develop - benefit from training, development programs, expert support, and even financial support for your education.

▪️A flexible and supportive work culture - enjoy a Scandinavian working style, fully paid 30 minutes break, no dress code, flexible working hours, and home office options depending on business needs.

▪️Benefits that support your life, not just your job - including medical care, life insurance, well-being support, extra holiday, and programs to support your physical and mental health.

▪️Additional employee benefits you’ll enjoy and a friendly, international team environment.

Benefits

• private medical care
• life insurance
• remote work opportunities
• fruits
• integration events
• corporate sports team
• no dress code
• video games at work
• coffee / tea
• drinks
• leisure zone
• extra social benefits
• sharing the costs of tickets to the movies, theater
• redeployment package
• christmas gifts
• employee referral program
• charity initiatives
• extra leave
• Jubilee award

Ready to kick-start your career in an international company where your work supports farmers across Europe?

Join our Member Support Hub in Gdańsk as a Trainee – Member Administration and gain hands-on experience in administration, customer support, and cross-market collaboration.

How you will make an impact

In this role, you will help ensure that our farmers receive timely, accurate, and professional administrative support. You will contribute to smooth day-to-day operations, maintain high-quality member data, and support documentation processes related to quality assurance and sustainable farming programs. Your work will help build trust with our members and support a positive overall farmer experience.

What will make you successful

To succeed in this role, the most important qualities are attention to detail, great communication skills, and a willingness to learn. You are accurate in your work, enjoy helping others, and are motivated to develop new skills in an international team. This role is a great fit for someone starting their career and looking to build strong professional foundations.

We are committed to salary transparency and will discuss the salary range and benefits before the first interview.

Practical information

▪️Contract type 3-month contract

▪️Working hours Full-time or part-time

▪️Flexibility Flexible working hours

▪️Working model Hybrid - please note that this role requires you to be in the Gdansk office 50% of the time + one additional day (monthly).

If you are ready to start your career in an international team, use your language skills, and make a real impact on the experience of our farmer-members, we would love to hear from you. Apply today.

Arla Global Shared Services Sp. z o.o.

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w przesłanych przeze mnie dokumentach przez Arla Global Shared Services spółkę z o. o. z siedzibą w Gdańsku (80-454) przy ul. Nad Stawem 3, w celach niezbędnych do realizacji procesu rekrutacji, przeprowadzonego przez Arla GSS Sp. z o.o. Klauzula informacyjna Zgodnie z art.13 RODO, informuje się, iż Administratorem państwa danych osobowych, przetwarzanych w związku z prowadzonym procesem rekrutacji jest Arla GSS Sp. z o.o. z siedzibą w Gdańsku (80-244) przy Al. Grunwaldzkiej 103A. Dane kontaktowe do Administratora w sprawie ochrony danych osobowych: Wyświetl e-mail na pracuj.pl. Dane osobowe przetwarzane są w celu realizacji projektu rekrutacji. Podstawą prawną przetwarzania danych osobowych jest przepis prawa (art. 22(1) k.p.) oraz zgoda (Art. 6 ust. 1 a RODO). Dane osobowe mogą być przekazywane (ujawniane) organom publicznym wyłącznie na mocy obowiązujących przepisów prawa. Dane osobowe mogą być ujawniane procesorom, czyli podmiotom przetwarzającym dane na zlecenie Administratora danych w toku procesu rekrutacji ze względu na wykorzystywane metody i narzędzia. Dane przechowywane będą w przypadku osób, z którymi zostanie zawarta umowa o pracę przez czas trwania umowy, a następnie w oparciu o obowiązujące przepisy prawa, natomiast dane osób, z którymi nie zostanie zawarta umowa o pracę przez okres 1 roku kalendarzowego, następnie dane zostaną zanonimizowane. Informuje się o następujących przysługujących prawach: a. prawo wycofania zgody na przetwarzanie danych, b. prawo dostępu do danych osobowych, c. prawo żądania sprostowania danych osobowych, d. prawo żądania usunięcia danych osobowych, e. prawo żądania ograniczenia przetwarzania danych osobowych, f. prawo do przenoszenia danych osobowych danych przetwarzanych na podstawie umowy lub na podstawie zgody (Kontakt do administratora: Wyświetl e-mail na pracuj.pl). g. prawo wycofania zgody co jednak nie ma wpływu na zgodność z prawem przetwarzania, przed jej wycofaniem, h. prawo wniesienia skargi do organu nadzorczego. Organem nadzorczym jest Prezes Urzędu Ochrony Danych osobowych z siedzibą w Warszawie (00-193) przy ul. Stawki 2.  Podanie danych jest dobrowolne, jednak niezbędne do realizacji celów, do jakich będą zebrane. Informuje się, iż w procesie realizacji postanowień umowy nie występuje i nie są podejmowane decyzje w oparciu o zautomatyzowane profilowanie. Administrator danych nie przewiduje zmiany celu przetwarzania danych osobowych.