Launch Excellence Brand Customer Manager

Merck seeks a Launch Excellence Business Capability Manager to establish oncology launch methodology and governance standards across the Polish market. This senior individual contributor will lead cross-functional teams, drive portfolio readiness, and build organizational launch capabilities while reporting to the Marketing Director.

Responsibilities

• Establish and continuously improve oncology launch blueprint, governance model, and readiness standards for Polish market
• Provide strategic guidance across multiple launches, identifying dependencies, risks, and mitigation strategies
• Lead integrated cross-functional teams from Marketing, Medical, Market Access, Sales, and Finance to align on critical path
• Coach Marketing Leads and transfer launch best practices while maintaining asset team ownership
• Build repository of launch assets, lessons learned, and proven practices to elevate organizational capability

Requirements

• Substantial oncology or specialty pharmaceutical launch experience with proven successful track record
• Strong project management skills and experience managing complex programs with multiple dependencies
• Demonstrated ability to influence and align diverse cross-functional teams without direct authority
• Knowledge of Polish oncology ecosystem, reimbursement processes, HTA, and hospital drug programs
• Fluency in Polish and English; based in Poland
• Degree in Business, Medicine, Pharmacy, Life Sciences, or related field
• Process-oriented analytical approach with launch readiness or risk management tool experience