Vulnerability Management Operations Analyst

Vulnerability Management Operations Analyst

Miejsce pracy: Kraków

Technologies we use

Expected

• SQL
• Jira
• ServiceNow
• Confluence

Optional

• Python

Operating system

• Windows

About the project

As a Vulnerability Management Operations Analyst, you’ll be a key member of the CSAT VM Operations Team, reporting to the Head of VM Operations. This role focuses on tracking and driving remediation activities, managing daily planning sessions, producing accurate reports, and collaborating with key stakeholders to maintain compliance with SLAs.

Your responsibilities

Tooling & Operational Management:

• Manage the Vulnerability Consolidation Service and Central Planning Platform.

• Review compliance reports, validate timelines, and execute corrective actions.

• Use AI-powered tools and coordinate efficiently with the Cybersecurity Engineering team.

Focused Remediation:

• Support analysis of urgent security issues and deliver accurate reporting to accelerate remediation.

Reporting:

• Produce operational reports using Power BI, Cyberport, Cyberflows, and other data sources.

• Review automated outputs for discrepancies and create or implement corrective action plans.

Partner Engagement:

• Collaborate with patching teams and control areas to ensure compliance and drive 'Path to Green' initiatives.

• Work closely with the CTO team on prioritizing and supporting decommissioning processes.

Meeting & Task Management:

• Organize, manage, and track meetings and action points using AI technologies.

• Assist with ad-hoc governance and operational tasks as required.

Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Solid understanding of the Vulnerability Management lifecycle and patch management processes.
• Advanced Excel skills (Pivot Tables, formulas, data handling).
• Familiarity with SQL, Cloud technologies; knowledge of API & Python a plus.
• Experience with Microsoft Teams, JIRA, ServiceNow, and Confluence.
• Ability to adapt to new tools, including AI-powered platforms.
• Comfortable working with large datasets for issue identification and remediation planning.
• Excellent problem-solving and decision-making skills.
• Strong communication abilities for senior management reporting and stakeholder engagement.
• Proactive, independent, and skilled in multitasking under pressure.

This is how we organize our work

This is how we work

• agile

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• DevOps

What we offer

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.).
• Hybrid work setup – 6x/month from the office in Kraków.
• Collaborative team culture – work alongside experienced professionals eager to share knowledge.
• Continuous development – access to training platforms and growth opportunities.
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more.
• High quality equipment – laptop and essential software provided.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.