Order to Cash (O2C) & Dispute Management Specialist

Order to Cash (O2C) & Dispute Management Specialist

Job Description:

• Order to Cash Expertise: Strong background in order to cash processes.
• Dispute Management: Proven experience in handling and resolving disputes effectively. Should have basic understanding of cash application and analysis.
• Familiarity with Systems: Proficient in using dispute tracking systems such as Salesforce and PeopleSoft. Working experience in SAP and Oracle will be preferred.
• Technical Proficiency: Advanced skills in MS Excel and MS PowerPoint.
• Core Competencies: Excellent problem-solving abilities, strong dispute resolution skills, and robust data analysis capabilities. Basic cash application analysis and resolution skills. Good communication and self-starter.
• Good to Have: Should also be able to handle client facing role and mange customer relationships.