Customer Order Management Specialist with German

• University degree
• Minimum 1 year of experience in customer order management or a similar role
• Proficiency in English and German (minimum B2 level)
• Strong Excel and MS Office skills
• Excellent analytical and numerical abilities
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and meet tight deadlines
• Strong customer focus and results-oriented mindset
• Experience in stakeholder management and coordination is a plus

Location : Kraków
Office attendance: 3 days per week in the office
Contract of employment: full-time
Level: Mid/ Senior
Recruitment process: online


About your future employer:
Our Client is a global manufacturing company with a strong international presence worldwide.
They offer diverse training and development opportunities, as well as the chance to grow your career through international projects and cross-departmental experiences.

Customer Order Management Specialist with German

We are looking for a Customer Order Management Specialist with German to join an international Customer Operations team.

In this role, you will support end-to-end customer order processes, ensuring smooth execution, high data quality, and effective coordination between Sales, Supply Chain, and Finance teams. You will also contribute to reporting, performance tracking, and continuous improvement of operational processes.

This position is ideal for someone who enjoys working in a structured environment, is detail-oriented, and has strong communication skills in an international setting.

We offer:

• Comprehensive training to ensure success in your role
• Technical or managerial career path (everyone can develop their leadership skills)
• Be a part of a truly awesome team in a well - located office in Kraków
• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas
• Life insurance
• Private medical care
• Flexible working hours
• Great atmosphere and comfortable working conditions
• Stable job and cooperation with friendly and high qualified team
• Soft skills development
• Integration events
• International team and non-corporate work enviroment

,[Support customer collaboration processes through data preparation, reporting, and coordination, Prepare performance scorecards and support regular business review cycles, Coordinate inputs across key stakeholders (Sales, Supply Chain, Finance), Assist in issue tracking, follow-ups, and execution of action plans, Maintain high data quality across order management and reporting processes, Perform basic analysis to support operational decision-making, Ensure timely execution of tasks within defined workflows and deadlines, Support continuous improvement of customer operations processes] Requirements: Customer Order Management, Excel, MS Office, Analytical skills, Numerical abilities, Managing multiple tasks, Customer focus, Results-oriented mindset, Stakeholder management