Lead Business Analyst

We are seeking a Lead Business Analyst to act as the strategic liaison between business stakeholders (Legal, Procurement, Sales, Finance) and technical implementation teams, analyzing, optimizing, and documenting Contract Lifecycle Management (CLM) processes. The ideal candidate will translate complex business requirements and contracting rules into detailed functional specifications for configuration in the Icertis Contract Intelligence (ICI) platform. Responsibilities Lead workshops and interviews with business users to elicit, analyze, and document business needs, contract types, approval structures, and compliance rulesMap current "as-is" contracting processes and design optimal "to-be" workflows within IcertisConduct gap analyses to identify opportunities for automation and process streamliningWrite clear, detailed functional requirements documents (FRDs), user stories, and acceptance criteria that the Icertis Configurator and Developers can directly executeDesign comprehensive test scenarios and User Acceptance Testing (UAT) scriptsCoordinate with business users to run testing, manage defect prioritization, and sign off on platform readinessPartner with the business to manage the organizational impact of the new CLM platformDraft user manuals, training materials, and deliver end-user training to drive high system adoptionServe as the first line of functional support post-implementation to triage user issues and identify root causesPropose continuous improvement requests for the Icertis platform Requirements 5+ years of Business Analyst experience, with at least 2+ years dedicated specifically to Icertis ICI or similar enterprise CLM implementationsBachelor's degree in Business Administration, Legal Studies, Information Technology, or a related fieldExpertise in business analysis methodologies, process engineering (BPMN, flowcharts), and requirement management life cyclesUnderstanding of commercial contracts, legal terms, procurement cycles, and sales-to-contract operationsFamiliarity with the capabilities and limitations of the Icertis platform, including what can be configured out-of-the-box versus what requires custom integrationExceptional verbal and written communication skills, with the ability to easily communicate technical concepts to non-technical legal/business leadersProficiency in using tools like Jira, Confluence, or Azure DevOps to manage backlogs, user stories, and trace requirementsEnglish proficiency at B2 level or higher Nice to have CBAP (Certified Business Analysis Professional)PMI-PBAIcertis functional credentials (e.g., Icertis Functional Consultant or Practitioner) We offer We gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusively EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.