Senior QA Engineer (Dynamics 365)

Expected, Dynamics365, Jira, Confluence, SharePoint

Optional, Test automation

Operating system, Windows

Team size, 7

This is how we work, in house, you focus on a single project at a time, you develop several projects simultaneously, you have influence on the choice of tools and technologies, you have influence on the technological solutions applied, you focus on product development

Team members, backend developer, frontend developer, technical leader, manual tester, product owner, UX designer

Your responsibilities, Analyze user stories and requirements to ensure test coverage aligns with business and acceptance criteria., Design, execute, and maintain test cases and test plans covering functional, integration, and business process testing across D365/CRM modules., Perform manual testing (a significant part of the role involves hands-on, click-through testing) to identify defects and edge cases., Conduct exploratory testing and acceptance testing to validate delivered functionality against expectations., Log, document, and track bugs/defects clearly, with sufficient detail for developers to reproduce and resolve them., Perform retesting, regression testing, and smoke testing ahead of deployments/releases., Collaborate closely with developers and solution architects to clarify requirements, discuss root causes, and validate fixes., Report progress, test status, risks, and blockers to the Product Owner on a daily basis., Proactively identify quality risks and potential roadblocks before they escalate into production issues., Communicate test results and quality status clearly to both technical (dev/architects) and business (PO/stakeholders) audiences., Contribute to and follow the full test lifecycle using Agile and Waterfall methodologies, managing parallel testing efforts across releases., Maintain test documentation in Confluence and manage test cases/defects in JIRA., Over time, contribute to building test automation capabilities as the role and product knowledge mature., Over time, support and mentor other QA team members as experience grows.

5+ years of experience in software testing/QA, ideally including 2-3+ years working on Microsoft Dynamics 365 (CRM) implementation or development projects, or comparable experience with other CRM-class systems (e.g., Salesforce)., Proven experience testing CRM business processes and system integrations, with a solid understanding of end-to-end business workflows within complex, multi-module environments., Full test lifecycle management (from requirements analysis and test case/test plan design through execution, regression, and UAT support) using Agile and Waterfall methodologies, including planning, risk/issue mitigation, and managing parallel test cycles across releases., Practical knowledge of Confluence and JIRA (test case management, defect tracking, sprint/release planning)., Bilingual proficiency (Polish & English) in professional business and technical contexts., Ability to translate business requirements and acceptance criteria into effective test strategies and test coverage for D365/CRM modules (Sales, Customer Service, Marketing, Power Platform, etc.)., Hypothesis-driven, risk-based approach to test planning and defect triage/prioritization., Experience collaborating with developers, PM/POs, and business stakeholders., High ownership and accountability, with a strong orientation toward quality outcomes and value delivery., Ability to anticipate quality risks and resolve complex defects/issues before they escalate to production., Ability to clearly communicate test results, defects, and quality risks to both technical and business audiences., Adaptability, resilience under pressure, and strict adherence to confidentiality (especially with client/business data in CRM environments)., Highly organized, detail-oriented, and efficient in dynamic, fast-paced project environments.

Optional, Experience with automated testing tools/frameworks for D365 (e.g., Easy Repro, Power Platform test tools) and knowledge of the Dataverse/Power Platform ecosystem.

What we offer, Working hours: full-time, Bonuses according to the Remuneration Regulations and MBO Regulations, Additional benefits (including Multisport card, medical insurance, lunch vouchers, Cafeteria, and others), Contract on B2B terms or Employment Contract, Biannual feedback sessions, Office work in Warsaw, hybrid

This is how we work on a project, Clean Code, code review, design patterns, static code analysis, architect / technical leader support, Continuous Deployment, Continuous Integration, team-level deployment, active monitoring, issue tracking tools, integration tests, pen tests, regression tests, testing environments, unit tests, manual tests

Development opportunities we offer, development budget, technical knowledge exchange within the company

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, video games at work, program kafeteryjny, premia uznaniowa

We reserve the right to contact selected candidates only; however, we try to analyze the submitted applications on an ongoing basis.

Benefit Systems International S.A., Benefit Systems International is part of the Benefit Systems capital group, and its operations focus on foreign markets. Within the so-called foreign segment, we are present in the Czech Republic, Slovakia, Bulgaria, Turkey, and Croatia. We oversee the development of subsidiaries and provide business, legal, and IT consulting services. The Project Management Department is responsible for managing changes in the systems and processes delivered by Benefit Systems International to its subsidiaries., , We are looking for a Project Manager with a background in business advisory or management consulting, combined with hands-on experience in IT-enabled business transformation projects., , You will operate at the intersection of business strategy, IT, and execution, acting as a trusted advisor to senior stakeholders while ensuring structured, disciplined, business-impact-driven project delivery across technology and business workstreams.