Operational Technology Supporter (m/f/d)

Operating system, Windows

About the project, The Operational Technology Supporter is responsible for being the the go-to IT expert within production environments, driving incident resolution, identifying root causes, and implementing sustainable improvements that enhance operational performance and reliability. This is a highly visible role where you will work closely with manufacturing, engineering, and our global and local IT support team to ensure stable, secure, and efficient production., , This position reports to the Global IT Support Manager and is part of the Global IT department, working closely with IT Client Support and the Global Operations Digital Excellence (GODE) department. The position is an on-site role located at our facility in Stargard, Poland.

Your responsibilities, Provide advanced IT support for production-related systems and equipment., Support and troubleshoot technologies connected to manufacturing cells, including PLC-connected systems, Label printers and printing solutions, Industrial PCs and workstations, Production network connectivity and related infrastructure., Act as the primary IT escalation point for complex production issues impacting manufacturing operations.

+3 years of experience in IT support, infrastructure support, or manufacturing IT., Experience supporting production or industrial environments., Strong troubleshooting and problem-solving skills across hardware, software, and network technologies., Experience driving root cause analysis and implementing permanent corrective actions., Ability to manage multiple priorities and work independently with limited supervision., Some travel is to be expected, for participating in team events and/or workshops. No more than 5% travel is expected.

Optional, Experience leading projects, driving process improvements, and working with cross-functional stakeholders in a complex global environment., Strong communication and problem-solving skills, with the ability to translate technical concepts into business value., Experience working in regulated industries such as healthcare, medical devices, pharmaceuticals, or life sciences.

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, integration events, coffee / tea, drinks, parking space for employees, extra social benefits, holiday funds, employee referral program

Radiometer Sp. z o.o., Bring more to life., , Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?, , At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact., , You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life., , At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses., , Learn about the Danaher Business System which makes everything possible., , The Operational Technology Supporter is responsible for being the the go-to IT expert within production environments, driving incident resolution, identifying root causes, and implementing sustainable improvements that enhance operational performance and reliability. This is a highly visible role where you will work closely with manufacturing, engineering, and our global and local IT support team to ensure stable, secure, and efficient production.