Operations Engineer - 2nd Line Technical Support

Expected, Kubernetes, AWS, Grafana, Prometheus, Git, GitHub, SQL, Linux, GitHub Actions

Operating system, Windows, macOS, Linux

About the project, We are currently looking for an Operations Engineer who is ready to become part of our international team, which works for our German automotive client - a luxury car manufacturer., If it suits you, we should get to know each other!

Your responsibilities, Independently provide technical support for application issues and outages, which includes interfacing with development teams and vendors for more complex cases, direct sessions with the vendors., Perform deployment of the infrastructure and services ( GitHub Actions + Kubernetes +AWS), Manage SSL/TLS certificates, Analysis of the application logs, Use Grafana dashboards to monitor service health, respond to alerts, and ensure system stability, Ensure documentation remains updated and accurate, Participate in on-call rotation, covering one week each month, Ensure that Service Level Agreements and workflow are being followed and met for every ticket in the queues, Responsible for managing and resolving critical system outages in a timely manner by following established incident response processes and protocols

Bachelor's or Master's degree in Computer Science / Information Technology / Engineering, At least 2 years of experience in a similar position, Excellent problem-solving mindset, Strong experience in L2 application support in enterprise environments, Ability to work independently and take ownership of issues, Experience with monitoring and observability tools such as Grafana, Prometheus, and Loki (log analysis and metrics monitoring), Basic knowledge of Kubernetes and Argo CD, SQL foundational knowledge, Experience with AWS services including CloudWatch, Lambda (with Lambda Authorizers), DynamoDB, RDS, and ACM, GitHub CI/CD basic knowledge, Git knowledge, Basic knowledge of networking and ssl certificates, Experience with ticketing systems (ServiceNow), Experience of the Linux command line, General compilation of source code, Team player with good communication skills, Fluency in English

Optional, German language

What we offer, B2B collaboration., Hybrid work model - Office attendance is required twice a month., Benefit package: language classes (English/German), team-building meetings and company events, annual bonus., Friendly and comfortable working environment., Working in a small team., No dress code., Cabinet office (no open space), with access to showers., Free parking, bicycle parking., Well-equipped kitchen., Pet friendly office.

This is how we work on a project, Continuous Deployment, Continuous Integration

Benefits, sharing the costs of foreign language classes, remote work opportunities, flexible working time, integration events, corporate library, no dress code, parking space for employees, Annual bonus and raise talks

ConSol Consulting & Solutions Software Poland Sp. z o.o., Our company is a team that shares your passion and enthusiasm for IT and strives for the best solution for customers. Confidence in your abilities and space to develop yourself, test trends and technologies. A culture in which we share knowledge and achieve excellence together because we are always looking for optimization opportunities. Real team spirit in agile projects with flat hierarchies.