ServiceNow Architect

ServiceNow Architect

Miejsce pracy: Warszawa

Technologies we use

Expected

• ServiceNow
• SAP

Optional

• AI
• GenAI
• Databricks

Operating system

• Windows

About the project

Join a role where you will not only design solutions but also shape the future architecture of enterprise platforms. As a Senior ServiceNow Architect, you will lead large-scale implementations, influence strategic decisions, and drive transformation through modern, scalable ServiceNow solutions.

This position offers a unique combination of technical leadership, architecture ownership, and innovation, with real impact on business outcomes.

Industry: IT Services

Office location: Poland

Type: Transformation project

Work model: Remote

Budget: 180-210 PLN net / h - b2b

Project length: to the end of the year, with an option of extension

The job offer is available for candidates with citizenship in the European Union

Start date: ASAP

Your responsibilities

• Define and govern end-to-end ServiceNow architecture across multiple modules
• Design and deliver applications using UI Builder and App Engine within unified workspaces
• Lead integration strategy with systems such as SAP, Databricks, and legacy platforms
• Build and oversee custom data models, ensuring scalability and performance
• Conduct and lead Design Authority sessions across ITSM, ITOM, CSM, and SPM domains
• Define and enforce technical governance, standards, and best practices
• Collaborate with enterprise architects, product owners, and delivery teams
• Mentor developers and architects, supporting knowledge sharing and growth
• Evaluate and implement AI / GenAI capabilities within the ServiceNow ecosystem
• Create architecture documentation, reusable components, and solution blueprints

Our requirements

• 7+ years with ServiceNow architecture
• Proven experience leading ServiceNow design and delivery across multiple modules
• Deep expertise in:
• UI Builder
• App Engine
• IntegrationHub
• MID Server
• CMDB
• Strong background in custom data modelling and enterprise integrations
• Experience integrating ServiceNow with SAP and legacy systems
• Ability to lead technical discussions and influence stakeholders
• Strong mentoring and leadership capabilities

Optional

• Experience with AI / GenAI solutions in enterprise environments
• Exposure to modern data platforms (e.g., Databricks)
• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified System Administrator (CSA)
• Certified Implementation Specialist (ITSM, CSM, or ITOM)
• ServiceNow Certified Application Developer (CAD)

This is how we organize our work

Team size

10

This is how we work

• at the client's site
• you focus on a single project at a time
• you have influence on the technological solutions applied
• you have influence on the product
• agile
• scrum

Team members

• frontend developer
• project manager
• SAP specialist
• IT administrator

This is how we work on a project

• Clean Code
• code review
• architect / technical leader support
• Continuous Deployment
• Continuous Integration
• documentation
• issue tracking tools

Development opportunities we offer

• development budget
• intracompany training
• mentoring
• substantive support from technological leaders
• technical knowledge exchange within the company

What we offer

• 100% remote work model
• Opportunity to lead enterprise-scale ServiceNow transformations
• Strategic role with real impact on architecture and business outcomes
• Work in an environment that values innovation, experimentation, and continuous learning
• Long-term cooperation with potential extensions

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• remote work opportunities
• flexible working time
• integration events
• dental care
• extra social benefits

Recruitment stages

• Phone interview
• Technical interview
• Project meeting

Cyclad

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

Please enclose the following statement in your application: I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in the recruitment process. I acknowledge that the above consent may be withdrawn at any time.
If you are interested in participating in future recruitment processes, please enclose the following statement in your application: I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad Sp. z o.o., Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in future recruitment processes. I acknowledge that the above consent may be withdrawn at any time. The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: Wyświetl e-mail na pracuj.pl, contact with the Data Protection Officer is available via e-mail: Wyświetl e-mail na pracuj.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal. Personal data provided by the candidate related to: - participation in a selected recruitment process will be stored until the recruitment process is completed for a given position, - participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data. Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted. Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company. The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.