Warehouse Site Lead (all genders) Magnice/Wrocław region

THE ROLE & THE TEAM

As Site Lead (all genders), you will take overall operational and strategic accountability for our major logistics hub in Magnice (Wrocław region), Poland. Acting as the executive link between local site operations, our third‑party logistics (3PL) partner, and Zalando headquarters, you will govern contractual relationships, steer key performance metrics, and champion continuous improvement to ensure seamless delivery across Europe. Find out more about our Logistics team: This position is available ASAP.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Lead local site operations end-to-end, steering our 3PL provider to consistently meet service level agreements (SLAs), operational key performance indicators (KPIs), capacities, and Zalando social standards.
• Govern partner and contract management, overseeing end-to-end operational agreements, budgeting, invoicing, and subcontracts for local automation assets.
• Serve as the strategic liaison between central functions and local operations to align forecasting, track metrics, and optimize site logistics costs.
• Drive continuous operational improvement initiatives and projects across the site and the wider Zalando fulfilment network to elevate customer proposition and site efficiency.
• Represent site interests and steer stakeholders while fostering an inclusive culture aligned with Zalando standards and values.

WE’D LOVE TO MEET YOU IF

• You bring demonstrated leadership experience within a large‑scale fulfilment center, contract logistics, or automated operational environment.
• You show a proven track record of managing complex 3PL contracts, negotiating SLAs, and controlling operational budgets.
• You possess strong data‑driven decision‑making capabilities and experience leading continuous improvement initiatives.
• You demonstrate exceptional interpersonal and stakeholder management skills to align central functions and external partners toward shared goals.
• You offer full professional fluency in both Polish (mandatory) and English.

OUR OFFER

Career Development

• Peer‑to‑peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all‑hands, team meetings, Q&A‑sessions, and periodical anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
• Diverse sports and health offerings - like Multisport or prepaid sport/lunch card

Financial Access to the employee shares program

• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

Discover more about our commitment to creating a diverse and inclusive workplace

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe.

We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head‑to‑toe fashion to 50 million active customers through a team of diverse skill‑sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy