Senior Salesforce Developer

At Cyclad, we work with top international IT companies to help them deliver cutting-edge technologies that shape the future. We are currently looking for an experienced Senior Salesforce Developer to join an international Run & Grow team responsible for supporting and continuously enhancing a Salesforce platform used across the B2B customer journey, covering processes from Lead-to-Order to Order-to-Activation. You will combine hands-on production support with Salesforce development, ensuring platform stability while delivering enhancements based on evolving business and customer needs. Project information: Type of project: IT Services Office location: Wrocław, Poland Work mode: 100% Remote within Poland / Hybrid for candidates based in Wrocław Budget: 120–150 PLN net/h – B2B Project length: Long-term Allocation: Approx. 80% Run / 20% Grow Only candidates with citizenship in the European Union and residence in Poland Start date: ASAP (depending on candidate's availability) Project scope: Provide day-to-day production support for the Salesforce platform Manage, investigate, and resolve production incidents and application defects Support Customer Service Representatives using Salesforce for B2B customer processes Perform Salesforce administration activities related to production support Handle deployments, service requests, data corrections, and data patching Troubleshoot technical and functional issues to ensure platform stability and service continuity Deliver small to medium-sized Salesforce enhancements based on business priorities and customer needs Take ownership of assigned features and development tasks from requirements through successful delivery Independently drive features through the complete development lifecycle Support Salesforce processes covering the B2B customer journey, including Lead-to-Order and Order-to-Activation Participate in Agile ceremonies, including daily stand-ups, planning sessions, refinements, and team collaboration activities Collaborate closely with business stakeholders and geographically distributed technical teams Contribute to the continuous improvement, reliability, and evolution of the Salesforce platform Competence demands: 5+ years of professional experience with Salesforce Strong hands-on experience in Salesforce development and production support Salesforce OmniStudio certification and hands-on development experience – mandatory Salesforce Industries (Telecommunications, Media & Energy) certification and practical experience – mandatory Experience with Salesforce administration and configuration Experience managing production incidents, service requests, defects, and troubleshooting activities Hands-on experience with deployments, data corrections, and patching Ability to independently take ownership of features and drive them through to successful completion Experience working in Agile development environments Strong analytical and problem-solving skills Excellent communication and collaboration abilities Experience working with geographically distributed international teams English at B2+ level Nice to have: Experience working within a large-scale Agile Release Train (ART) environment Experience with Salesforce solutions supporting B2B customer journeys Knowledge of Lead-to-Order and Order-to-Activation processes Experience within telecommunications or similar complex enterprise environments Strong understanding of user experience and pragmatic decision-making Experience collaborating with internationally distributed teams We offer: 100% remote working model within Poland Possibility of hybrid work for candidates based in Wrocław Full-time job agreement based on B2B Long-term international project Private medical care with dental care (covering 70% of costs) Multisport card (also for an accompanying person) Life insurance Recruitment process: Introductory call Technical interview Final decision