Trust & Safety Specialist with English and German

Informacje o pracy

Nr referencyjny

2426/26/PS

Stanowisko

Trust & Safety Specialist with English and German

Obszar zawodowy

Sprzedaż / Obsługa klienta

Typ pracy

praca stała

Forma świadczenia pracy

stacjonarna

Typ kandydata

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Kraj

Polska

Województwo

mazowieckie

Miasto

Warsaw

Obowiązki

• Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels

• Understand and remain updated on changing client policies and guidelines

• Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.

• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team

• Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.

• Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending disclaimers to the response according to client definitions and guidance.

• Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses.

• Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

Wymagania

Inne wymagania

Strong coping, emotional resilience, and stress-management skills

Excellent comprehension, communication, and German skills

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies

Strong attention to detail

Comfort synthesizing and analyzing information from multiple streams

Strong critical thinking and decision-making skills

Availability to work from the office (Kraków) and willingness to work on a rotating schedule across 7-day work week, 24/7 support, 3 shifts - morning, evening shifts and night shifts (depending on project needs).

Preferred Qualifications:

Deep familiarity and passion for responsible AI, the internet, internet platforms, and internet culture

High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported

Warunki zatrudnienia

Warunki pracy

Using foreign language and new technology solutions daily, cooperating with various global Clients.

Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.

Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.

Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees.

Zarobki

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Data oferty

31-07-2026

Data ważności

31-08-2026