Payments & Securities Screening Officer

Payments & Securities Screening Officer

Miejsce pracy: Kraków

Your responsibilities

• Screen cross-border payments, securities-related transactions, manual payments and customer/name records using the designated screening tool.
• Review and investigate system-generated alerts in line with global sanctions policy.
• Determine whether alerts are false positives or potential/true matches and take appropriate action.
• Use internal and external sources (e.g., customer databases such as World-Check One and reliable internet sources) to support investigations.
• Document investigation outcomes clearly to maintain a robust audit trail and support QA reviews.
• Escalate cases to the next level where required, ensuring timely and accurate hand-offs.
• Deliver work within defined deadlines/SLAs, meeting productivity and quality targets with minimal rework.
• Maintain strong teamwork and communication with internal partners (including offshore teams) to resolve open issues.

Our requirements

• Understanding of payment systems and transaction processing, with knowledge of sanctions screening principles.
• Strong analytical skills and attention to detail, with sound judgement for quick decision-making.
• Ability to work under time pressure and consistently meet tight deadlines/SLAs.
• Strong work organisation skills and ability to learn quickly.
• Clear written and verbal communication skills and a customer/service-oriented mindset.
• Strong MS Office skills, particularly Excel.
• Proven ability to work effectively as part of a team and support colleagues when needed.
• Fluent English (German is an advantage); banking/finance/accounting experience is an asset.

What we offer

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• In-office gym

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

About the role

Join our Payments & Securities Screening team in Kraków and help protect HSBC and our customers by ensuring cross-border payments and securities-related transactions comply with sanctions and embargo requirements. You’ll work in a fast-paced environment, making well-judged decisions under tight SLAs, while building a strong audit trail and partnering closely with colleagues and stakeholders to resolve alerts efficiently and accurately.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: Wyświetl e-mail na pracuj.pl.