Global Order Management & Service Excellence Director

PepsiCo is seeking a Global Customer Service Lead Director in Kraków, Poland. This role is pivotal in transforming order management and delivering premium customer experience across a vast stakeholder network. The ideal candidate will lead a diverse team, leverage AI and digital solutions, and engage strategically with global partners. Extensive experience in customer service leadership, order processing, and strong communication skills, with a Bachelor's degree and preference for an MBA, are essential. The position requires up to 50% international travel. #J-18808-Ljbffr