Site Payments Specialist

Site Payment Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job title - Site Payments Specialist

Location - Bulgaria (potentially open to applications in Poland and Spain)

Fully sponsor dedicated

As a Site Payments Specialist, your primary focus will be the configuration and maintenance of site payment systems and study budgets, ensuring accurate setup and smooth payment operations

Key Responsibilities

• Partner with the Investigator Payments Lead and study teams to establish and maintain accurate payment requirements for assigned clinical studies.

• Review clinical trial agreements, budgets, amendments, and other financial documentation to determine site payment requirements and ensure accurate system configuration.

• Set up and maintain study payment information within designated payment systems, ensuring alignment with approved contracts and budgets.

• Configure both automated and manually triggered payment activities, applying the appropriate payment methodology based on study requirements.

• Assess payment terms for completeness and accuracy, proactively seeking clarification and resolving any discrepancies with relevant stakeholders.

• Liaise directly with investigative sites to obtain, update, and verify payee information and associated payment documentation.

• Build strong working relationships with internal teams, external partners, and study stakeholders to support the effective delivery of payment services.

• Prepare, validate, and submit payment setup documentation within agreed timelines, ensuring accuracy and compliance with internal procedures.

• Monitor outstanding documentation, payment issues, and action items, driving resolutions and maintaining clear records of outcomes.

• Participate in study team meetings and payment-related discussions as required, providing updates on status, risks, and key actions.

Skills & Experience required:

• Bachelor's degree in Business, Finance, Life Sciences, or a related field, or equivalent relevant industry experience.

• Must be available to start within 4-6 weeks (ideally)

• Minimum of 2 years' experience in clinical research, finance operations, contracts administration, site payments, or a related discipline.

• Strong understanding of contracts, budgets, and financial processes within a regulated environment.

• Advanced Microsoft Excel skills, including data analysis, reconciliation, and reporting.

• Professional fluency in English and ideally fluency in an additional European language

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply