Head of Delivery

 

Hi there! 

We are STX Next, a global IT consulting company specializing in customer-focused software services. Join a group of 500 professionals dedicated to helping customers build outstanding products. Leveraging the latest advancements in the field, and a passion for innovation, we're shaping the future of technology one project at a time.

Are you the NEXT one? 

Type of contract

A B2B contract for your flexibility and competitive compensation package

Location

A remote work model encouraging work-life balance.

Salary Job description

At STX Next, we take pride in the quality of services we deliver to our customers. We are looking for a Head of Delivery who isn’t just a manager, but a true business owner. You will be responsible for the P&L of a large portfolio, bridging the gap between high-level account strategy and execution excellence.

If you are a master of "extreme ownership", have a sharp analytical mind, and know how to foster strong relationships within a team-oriented environment, we want to meet you.

Responsibilities

• Strategic P&L Ownership : Take full responsibility for a portfolio of 20+ clients, managing the bottom line and driving profitability.

• Client Partnership : Build and maintain great relationships with your clients (including regular travels) and lead Quarterly Business Reviews (QBRs).

• Strategic Decision-Making : Collaborate with Account and Country Managers to build account plans and manage strategic investments.

• Operational Excellence : Lead client escalations, monitor team budget utilisation, and manage upsells / cross-sells within your portfolio.

• Growth Mindset : Proactively explore new business opportunities within your existing portfolio to drive expansion.

• Team Power : Coordinate closely with development teams to ensure efficient and cost-effective project delivery.

Requirements

• Experience : 5+ years in IT services management, extensive account management, and a proven track record with international and Polish corporate clients.

• Extreme Ownership : It comes naturally to you to take responsibility for everything in your orbit.

• Business & Analytical Mindset : You understand the numbers and can ensure cost-effective delivery.

• Communication : Excellent command of both English and Polish (written and spoken) and a talent for building bridges between technical teams and business stakeholders. Fluency in German is a plus.

• Grit : You are not afraid of making hard decisions and are highly responsive when the situation demands it.

• Team Spirit : You are easy-going, creative in finding improvements, and a true team player.

Ready to lead our delivery to the next level? Apply now!

Benefits

Remote_First Flexibility

Work from where you feel most productive. We offer a remote-first environment with the freedom to set your own schedule in coordination with your team. Whether you need a midday break or a specific routine, we trust you to manage your time and deliver results while maintaining your personal well-being.

Health & Well-being

Reimbursed private medical care (Medicover) and Multisport card for you and your relatives.

Leader’s support

Work with enthusiasts and experts who are willing to share their knowledge.

Technology focus

Python and JavaScript are not our only strengths, we are also very good at React Native, IoT, Machine Learning, .Net, DevOps and Blockchain.

Growth review

Annual sessions to discuss your skills and prepare a clear development plan.

Events & Integration

Attend internal webinars, conferences, and our legendary "Workation" team trips.

Vibrant Communities

Join our AI enthusiasts, gamers, or pet lovers groups to stay connected.