Field Product Manager

Around 5 years of professional experience, ideally in product management, customer success, business development, consulting, project management, solutions, or another customer-facing role connected to technology or business growth.Strong experience working directly with clients or business customers.Proven ability to listen carefully, understand customer needs, and identify the real problems behind feedback or requests.Experience gathering, structuring, and communicating customer feedback to product, technical, or development teams.Ability to translate business needs into clear product insights, feature ideas, priorities, or requirements.Strong fluency in both Polish and English — this is a must-have.Active driving licence and access to your own car, with the ability to travel regularly around Kraków and nearby areas such as Wadowice.Genuine interest in GenAI, agentic AI, technology, and business growth.Excellent communication, listening, and relationship-building skills.Strong business acumen and curiosity about how companies generate revenue.Creativity, energy, low ego, and a proactive mindset.Ability to operate in a fast-moving environment and learn through experimentation.Comfort working across business, customer, product, and development teams.A consultative approach: focused on solving problems and creating value, not pushing a product.Nice to have: Experience working with local businesses, SMEs, or business communities.Experience in SaaS, AI, automation, CRM, marketplaces, business tools, or other technology products.Familiarity with AI tools, CRM systems, automation tools, or go-to-market workflows.Experience in roles such as Field Product Manager, Customer Success Manager, Business Development Manager, Project Manager, Founder Associate, Product Operations, or Solutions Consultant.About the ideal candidateThe ideal candidate is commercially minded, creative, energetic, and deeply curious about how AI can change the way businesses grow. They are comfortable speaking with entrepreneurs and business owners, able to build trust quickly, and motivated by measurable outcomes.They are an attentive listener who can understand what customers really need, even when those needs are not expressed in technical terms. They know how to gather feedback, identify patterns, separate signals from noise, and communicate clearly with a technical team.This person will act as a bridge between the world of local businesses and the new technology being built at Blue Language Labs. They will help ensure that the product develops in response to real customer needs, while also helping businesses understand how agentic AI can create practical commercial value.This is a great opportunity for someone who wants to work at the intersection of AI, product, customer success, business development, and local market activation — helping businesses move beyond AI hype and toward real commercial impact. At Blue Language Labs, we are building for a future where agentic AI becomes a practical growth engine for businesses — not just a tool for automation, but a new way to discover opportunities, build relationships, and increase revenue.To help bring this vision to local businesses, we are looking for a Field Product Manager who can act as a bridge between local businesses, our product, and the technology team. This is a role for someone who understands customers, listens carefully, builds trusted relationships, translates business needs into actionable product insights, and works closely with developers to improve the product based on real market feedback.You don’t just use AI tools; you are curious about how they can solve real business problems, unlock new commercial opportunities, and help people work in smarter, more creative ways.This role combines customer-facing work, product thinking, business development, and customer success. You will work closely with local businesses to understand their needs, identify growth opportunities, support adoption of MyOS, and show how its agentic AI capabilities can help them drive tangible results — especially increased sales.This position is about listening, problem-solving, building trust, and staying engaged with businesses over time. You will help companies move from curiosity about AI to practical adoption, measurable outcomes, and new revenue opportunities.A key part of the role will be close collaboration with the development team. You will gather feedback from customers, identify recurring needs and pain points, translate them into clear product requirements, and help prioritize improvements, new features, and system enhancements.We are looking for someone commercially minded, credible with business customers, and comfortable operating in a dynamic, experimental environment. You should be excited to test new approaches, learn quickly from the market, and help shape how agentic AI is introduced to businesses in a way that feels useful, accessible, and outcome-driven. ,[Engage local businesses and build trusted, long-term relationships., Understand their commercial challenges, needs, pain points, and growth opportunities., Position MyOS and agentic AI in a practical, business-focused way., Support adoption of MyOS and help customers understand how to use agentic AI to create real business value., Help businesses identify and activate new revenue opportunities., Act as a bridge between local businesses and the Blue Language Labs product and technology teams., Gather customer feedback through conversations, product usage insights, and ongoing client engagement., Translate customer needs and market feedback into clear, actionable insights for the product and development teams., Work closely with the development team on improving the system, adding new features, and prioritizing changes based on customer feedback., Support ongoing engagement between businesses and relevant counterparties., Track measurable outcomes, with a focus on increased sales, adoption, customer satisfaction, and business growth., Experiment with creative ways to generate awareness and excitement around agentic AI.] Requirements: AI, SaaS, CRM Additionally: Flat structure, Small teams, No dress code, Startup atmosphere.