First Line Analyst (German and English)

Requirements:

• You speak German (B2) and English fluently (B2)
• You know how to ask the right questions to reach the core
• You have outstanding communication skills and costumer focused mind-set
• You have MS Office skills
• You have first experience in IT customer service
• You have experience on the first line of technical support

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant
• Employee referral program

,[Use and improve your language skills by daily work in German and English, Communicate with an international customer via telephone and e-mail, Have daily chats in German and English, Learn a lot and develop your professional profile, Gain some IT knowledge, Participate in trainings and talent programs, Have a stable workplace with flexible scheduling, Work in safe and friendly atmosphere, where people matter] Requirements: Communication skills, Customer focused mind-set, MS Office, IT Customer Service