Power Platform & Process Automation Specialist - Learning & Development

Your Future Tasks:

• Improve the efficiency, quality and effectiveness of Learning and Development (L&D) operations through process analysis, simplification and continuous improvement.
• Work with team members and process owners to understand and map existing processes, analyse data and identify opportunities for digital automation.
• Identify process challenges, assess opportunities for simplification and automation, and recommend practical solutions based on business value, technical feasibility and governance requirements.
• Develop, maintain and support approved solutions that turn data into actionable insights and promote user adoption and continuous improvement.
• Provide occasional operational support to the Event and Programme Management (EPM) team in the planning and delivery of virtual and in-person events.

Key tasks and duties

Evaluation and reporting

• Create and distribute territory and trainer evaluation reports following agreed L&D events.
• Analyse evaluation data and provide stakeholders and leadership with clear reports, insights and practical recommendations.
• Manage, validate and maintain evaluation data to ensure its accuracy, completeness and consistency.
• Improve evaluation reports and reporting processes in response to changing business needs.
• Design and maintain Power BI dashboards that provide insights into trends, outcomes and participant feedback.

Automation, tools and processes

• Work with process owners to review process descriptions, map current workflows and clarify business rules, hand-offs, dependencies and pain points before recommending changes.
• Assess opportunities for process simplification and automation, prioritising them according to business value, technical feasibility, implementation effort, maintainability and governance requirements. Explain when automation is not the most appropriate solution.
• Design and maintain Microsoft Dataverse tables, relationships, business rules and security roles to support agreed L&D requirements, including course evaluation solutions.
• Develop configurable Power Apps solutions for managing events, course deliveries, sessions, trainers, participants and evaluation templates.
• Build Power Automate workflows for survey distribution, participant and session matching, reminders, completion tracking, data validation, exception handling, report production and distribution, and other agreed processes.
• Develop reporting solutions aligned with agreed L&D requirements, using Power BI to turn process and evaluation data into actionable insights.
• Integrate, clean and transform data from approved sources, including Excel, Microsoft Forms and SharePoint Online, as required.
• Test, deploy, monitor and troubleshoot applications, workflows and reporting outputs, with a strong focus on security, maintainability and data quality.
• Prepare appropriate technical and user documentation and support users in adopting new tools and processes.

Event and Programme Management support

• Support the EPM team with agreed ad hoc activities before, during and after virtual and in-person events. This may include setting up meeting rooms, preparing training materials, registering participants and supporting scheduled evening networking or social events.

Skills and experience

• Strong analytical and problem-solving skills, with the ability to evaluate options and make clear, practical recommendations.
• Hands-on experience developing business solutions using Power Apps, Power Automate, Microsoft Dataverse and Power BI.
• Strong knowledge of the Microsoft 365 environment, including Excel, Microsoft Forms and SharePoint Online.
• Experience designing automated workflows with validation, exception handling, monitoring and troubleshooting.
• Experience integrating, cleaning and transforming data from enterprise sources such as Excel, Microsoft Forms and SharePoint Online.
• Experience using Power Platform solutions
• Experience with canvas apps and/or model-driven apps.
• Excellent written and verbal communication skills in English, including the ability to explain technical concepts clearly to non-technical audiences.
• Confidence in preparing user guidance and demonstrating newly developed tools and processes.
• Ability to work independently, manage multiple priorities and deliver high-quality work on time.
• Ability to collaborate effectively and contribute to project delivery in a primarily virtual, internationally distributed team across the EMEA region.
• Flexibility to travel and occasionally work outside standard business hours, including weekends, to support scheduled events. Advance notice will be provided where possible.

We offer:

• Hybrid working model
• First contract for 3 months (umowa o pracę tymczasową)
• Long term cooperation