HR ServiceNow Project Test Lead

HR ServiceNow Project Test Lead

Miejsce pracy: Warszawa

Technologies we use

Operating system

• Windows

About the project

As a CBRE HR ServiceNow Test Lead, you will will be responsible for delivering on testing initiatives within a defined transformation programme.

The role is responsible for delivering successful end to end management of HR ServiceNow platform testing related to the transformation program. The role will collaborate with other People Process Towers and People Services Teams to ensure successful delivery of platform testing when using ServiceNow (Case Management and Knowledge).

Your responsibilities

• Responsible for providing guidance and direction to project and people team members for all HRSD ServiceNow platform testing including case, portal and knowledge solutions and following through to implementation and Hypercare
• Ensuring full gathering of requirements for enhanced functionality, procedures/protocols, process and workflows, approver levels and decision points
• Own and manage the development of test scripts and UAT across the program including production of associated testing analytics
• Leverages design, documentation, and implementation techniques to deliver world-class process solutions, including business requirements, testing, documentation, and production migration protocols.

Our requirements

• 3-5+ years of experience with People Systems and Processes which must include HR ServiceNow.
• Bachelor's degree (BA/BS) in People, IT, or a related field of study
• Previous experience as a HR Systems Business Analyst or Test Lead is nice to have
• Experience with functionality design requirements and implementation of best practice.
• Experience guiding initiatives and stakeholders though change and process improvement.
• Experience working within a Shared Services or centralized operating environment for a global company.

What we offer

• Stable employment conditions
• Work based on employment contract in the international company with stable position on the labour market
• Career advancement program
• A chance to learn from the best by attending internal courses and taking part in international programs to experience how we work in different places in the world. Additionally, we offer a career coach advisory.
• Workplace Culture
• Support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station.
• Wellbeing actions
• Environment where we care about your wellbeing by health and leisure initiatives (sport interest groups)
• Making a Change in the Word surrounding you
• Occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach)
• Attractive package of benefits
• Private medical healthcare, life insurance, multisport card and MORE
• International Environment
• Experience growing in multilingual community where diversity is cherished

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• corporate sports team
• video games at work
• coffee / tea
• leisure zone
• employee referral program
• charity initiatives
• career coach care
• talent program
• international enviroment
• office close to the metro station
• Hybrid workmode

Why CBRE

• When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE Business Services Organisation Sp. z o.o.

CBRE Business Services Organisation (CBRE BSO) is a part of CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at

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This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job