Salesforce Consultant

Salesforce Consultant

Miejsce pracy: Katowice

Technologies we use

Expected

• Salesforce
• Service Cloud
• Field Service

Optional

• ERP

Your responsibilities

• Are you ready to make a meaningful impact by joining our Service2Retention team? You will play a crucial role in enhancing service solutions for the Vaillant Group using Salesforce.
• In this position, you will have the opportunity to design and implement innovative solutions in collaboration with IT teams, customers, and product owners. Your work will span across Salesforce Service Cloud, Field Service (both Classic and LEX), and Marketing Cloud.
• Your responsibilities will also include writing and updating platform documentation, as well as conducting user trainings and demos to ensure everyone is equipped with the knowledge they need.
• You will manage stakeholder requirements and expectations through effective project management, ensuring that all parties are aligned and satisfied with the progress.
• Finally, you will contribute to a self-organizing and autonomous team, where your input and initiative are valued and encouraged.

Our requirements

• Experience: You bring a minimum of 3 years of experience in designing salesforce or service processes. Ideally you designed and implemented such solutions in Salesforce Service Cloud or Field Service.
• Know-how and skills: You have solid understanding of different types of service processes, such as orders, contracts, call center, invoicing, etc.
• Nice to have: You are familiar with Salesforce Marketing Cloud, including Journey Builder, Email Studio, and Automation Studio, experience in integrating Salesforce products and third-party applications, especially ERP systems. Ideally, you have already worked in self-organizing, agile teams.
• Personality: With your positive attitude and trustworthy personality, you can build strong stakeholder relationships. You are very well organized, have high standards for the quality of your work and communicate proactively and clearly.
• Language skills: You speak English fluently; Polish or German would be a plus.

This is how we organize our work

This is how we work

• in house
• you focus on a single project at a time

Development opportunities we offer

• assistance in preparation to public speeches
• conferences in Poland
• industry-specific e-learning platforms
• substantive support from technological leaders
• support of IT events

What we offer

• Hybrid Work: We offer our employees the opportunity to work up to 70% of their working hours on a mobile basis. In addition, they can work up to 30 days a year from a country in the European Union.
• Onboarding: Our clearly structured onboarding process, including an Onboarding App, enables us to integrate new employees into Vaillant Group quickly and in a targeted manner.
• Health management: We offer comprehensive preventive health counseling & measures.
• Constant learning opportunities for both professional and personal growth through a range of workshops, seminars, events, and e-learning.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• corporate products and services at discounted prices
• integration events
• corporate sports team
• saving & investment scheme
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• sharing the costs of tourist services
• holiday funds
• sharing the costs of holidays for kids
• christmas gifts
• sharing the commuting costs
• employee referral program
• opportunity to obtain permits and licenses
• extra leave
• Flexi time (start 7:00-9:30)

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.

You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.

Become part of the Vaillant Group and help us shape the future of heating!

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.

VAILLANT GROUP BUSINESS SERVICES POLAND Sp. z o.o.

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 17,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.

Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.

Having a global team of 17,000 colleagues and more than 70 nationalities. And enabling many of them to work flexibly when needed.

Both count. Both are us.

Klikając w przycisk „Aplikuj” lub w inny sposób wysyłając zgłoszenie rekrutacyjne, zgadzasz się na przetwarzanie Twoich danych osobowych przez VAILLANT GROUP BUSINESS SERVICES POLAND Sp. z o.o. z siedzibą w: Aleja Walentego Roździeńskiego 1B, 40-202 Katowice (Pracodawca), jako administratora danych osobowych w celu przeprowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.
Twoje dane osobowe będą przetwarzane w oparciu o następujące podstawy prawne: (a) aby podjąć działania na Twoje żądanie przed zawarciem umowy (np. informacje o oczekiwanym wynagrodzeniu i dostępności do rozpoczęcia pracy); (b) w oparciu o nasz prawnie uzasadniony interes (np. imię, nazwisko, data urodzenia, dane kontaktowe, wykształcenie, kwalifikacje zawodowe, przebieg dotychczasowego zatrudnienia); c) w oparciu o Twoją zgodę, która wyrażona jest poprzez przeslanie dokumentów aplikacyjnych zawierających takie informacje jak np. wizerunek czy zainteresowania. Podanie wszystkich danych osobowych, o których mowa powyżej jest dobrowolne, natomiast dane wymienione w lit. a) i b) są niezbędne do wzięcia udziału w rekrutacji. Niepodanie danych skutkuje brakiem możliwości rozpatrzenia kandydatury. Podanie pozostałych danych jest dobrowolne, ale może pomóc w sprawnym przeprowadzeniu procesu rekrutacji. Masz prawo żądać dostępu do Twoich danych (w tym uzyskania ich kopii), sprostowania danych, ich usunięcia, ograniczenia przetwarzania, przeniesienia, jak również wniesienia sprzeciwu wobec ich przetwarzania. Masz także prawo wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych. Twoje dane osobowe mogą zostać przekazane dostawcom usługi publikacji ogłoszeń o pracę, dostawcom systemów do zarządzania rekrutacjami, dostawcom usług IT (hosting), dostawcom systemów informatycznych. Podane przez Ciebie dane osobowe nie będą wykorzystywane w celu profilowania albo podejmowania decyzji w sposób zautomatyzowany. Twoje dane osobowe będą przetwarzane przez okres maks. 1 roku od zakończenia publikacji ogłoszenia, chyba, że wyraziłeś odrębną zgodę na wykorzystanie Twoich danych osobowych w przyszłych rekrutacjach. W celu realizacji praw lub w przypadku jakichkolwiek pytań związanych z przetwarzaniem Twoich danych osobowych skontaktuj się z nami pod adresem: Wyświetl e-mail na pracuj.pl.