Specialist Customer Service with German (Fixed-term)

Specialist Customer Service with German (Fixed-term)

Miejsce pracy: Warszawa

Your responsibilities

• This is fixed term contract (31.12.2028)
• Set-up and maintenance of new and existing customers in our systems.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Independent processing of requests from our customers, partners and third parties, according to our SLA’s and quality requirements.
• Make changes and additions to clients’ accounts.Obtain further information for incomplete documents and check completed work for accuracy.
• Comply with data integrity and security policies.
• Cooperation with Sales Department.

Our requirements

• Very good verbal and written business communication skills in German and English.
• Fluency in Polish.
• Organizational and conceptual skills and a strong client focus.
• Ability to perform data entry with little or no errors.
• Ability to prioritize tasks and work under pressure.
• Positive attitude.
• Excellent communication and interpersonal skills with strong willingness to evolve in a dynamic and growing business and international organization.

What we offer

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• extra social benefits
• holiday funds
• sharing the commuting costs
• employee referral program
• charity initiatives

Worldline

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".