Automation Support Specialist

Solid experience with SQL (preferably Oracle PL/SQL).Ability to write queries and navigate relational database structures.Proficiency in English (minimum B2 level).Analytical mindset and strong problem-solving abilities.Self-organized and capable of working under pressure.Prior experience in IT support roles.Strong communication and time management skills.Nice to have:Experience with SSRS and SSIS, understanding of ITIL processes.Familiarity with Jira Service Desk or similar ticketing systems.Knowledge of Python, UiPath, Oracle, Microsoft technologiesKnowledge of frontend technologies (HTML, CSS, JavaScript)Curiosity and interest in low-code platforms, RPA tools, and workflow automation. GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provide high-quality technical services, specifically tailored to purpose-built compensation platforms. Our advanced software technology and proven methodologies accelerate operational efficiency, reduce costs, and enable data-driven decision-making. Companies worldwide trust GGS to transform how they work, unlocking sustainable growth and a competitive edge. Now, you can be part of it!We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you. In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.Additional InformationOpportunities to grow your knowledge within your area of expertiseFriendly working atmosphere in a professional teamEmployee-oriented working cultureSports subscriptionSubsidized English classesSmall teamsInternational projectsFree coffeeFree fruitsFree breakfastsStartup atmosphereNo dress codeHands-on experience in a variety of marketing functionsOpportunities to take ownership of projects and grow your skillsMentorship and guidance from experienced marketing professionals ,[Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration. , Manage and resolve technical inquiries via ticketing and communication platforms., Triage and troubleshoot technical issues using internal case tracking systems., Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs)., Collaborate with clients to gather information, resolve issues, or escalate as needed., Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.] Requirements: SQL, Relational database, SSRS, SSIS, ITIL, JIRA Service Desk, Python, UiPath, HTML, CSS, JavaScript, RPA, Oracle Additionally: Sport subscription, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Bike parking, Startup atmosphere, No dress code.