C2C Cash Applications Process Expert (with German)

C2C Cash Applications Process Expert (with German)

Miejsce pracy: Opole

Your responsibilities

• Handle customer inquiries via phone and email regarding payments, contracts, refunds, finance documentation, and other finance-related topics.
• Accurately process and allocate incoming customer payments.
• Investigate and resolve unapplied cash, deductions, and payment discrepancies.
• Support account reconciliation and month-end closing activities.
• Collaborate with internal teams and customers to resolve billing and payment issues.

Our requirements

• Fluent in German and English (minimum B2/C1 level).
• First experience in a finance-related environment.
• Experience working with financial systems and MS Office tools, particularly Excel.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to communicate effectively with customers and cross-functional stakeholders.

What we offer

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• dental care

Recruitment stages

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

As a C2C Cash Applications Process Expert, you will be responsible for accurate payment allocation, account reconciliation, and resolving payment-related issues. You will support process efficiency and ensure a high level of customer service.

Capgemini Polska

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).