Site Reliability Engineer ID53670

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands‑on, execution‑focused, with real ownership across CI/CD pipelines, GitOps workflows, and on‑call rotations.

WHAT YOU WILL DO

• Monitor and support production and staging environments to ensure availability, performance, and stability;
• Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts;
• Participate in on‑call rotations with defined SLAs;
• Handle operational requests from internal teams;
• Maintain and improve monitoring, alerting, dashboards, logs, and metrics;
• Support CI/CD pipelines, production releases, and GitOps workflows;
• Contribute to automation initiatives to reduce operational overhead;
• Maintain and improve Kubernetes‑based infrastructure and containerized workloads;
• Support Infrastructure as Code practices and environment improvements.

MUST HAVES

• 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations;
• Experience with AWS supporting production environments;
• Experience supporting production SaaS applications;
• Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI);
• Experience with GitOps and Git fundamentals;
• Experience using GitHub, Jira, and Confluence;
• Experience with Kubernetes (EKS, kOps or similar);
• Experience with Docker and containerization;
• Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty);
• Proficiency in scripting (Bash, Python, or Go);
• Experience with Infrastructure as Code (Terraform, Helm);
• Ability to work within structured operational processes and SLAs;
• Strong written and verbal English communication skills;
• Self‑driven with a growth mindset.

NICE TO HAVES

• AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator;
• Experience with multi‑tenant SaaS environments;
• Experience working in globally distributed teams;
• Familiarity with ChatOps practices;
• Experience improving monitoring quality and reducing alert fatigue.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.

Meet Our Recruitment Process

It includes main stages: Application -> Coding Challenge -> Video Interview -> Technical Interview or Interview with the Hiring Manager(s). Each step helps us understand your skills and overall fit. If it’s a match, you’ll receive an offer.