Process Engineering Manager

Process Engineering Manager

Miejsce pracy: Kraków

Your responsibilities

• Extract, transform, and load (ETL) from various sources, ensuring data quality, accuracy, and integrity. Design and optimize data pipelines, ensuring efficient data extraction, storage, and processing.
• Cultivate a culture of continuous improvement, focusing on Lean Six Sigma (LSS) methodologies and promoting data led statistical impact and decision making.
• Lead the mobilisation of Black Belt, Green Belt, and Yellow Belt programmes, including content creation, programme preparation, invitations, training, examination, MI, reporting and communications. Lead training and project coaching.
• Lead Process Discovery and Data Discovery initiatives following our Discovery frameworks, LSS methodology and statistical tools. Create future state designs with root cause analysis, impact assessment and solution feasibility.
• Organise and promote Process Engineering Community events, supporting community growth
• Assist in establishing standards for communication, newsletters, and reporting. Promote LSS methodologies and its usage across the Bank.
• Explore and implement innovative working methods through How we Lead, Automation and AI.
• Encourage a highly engaged team to consistently deliver high-quality outputs that exceed user expectations.

Our requirements

• Possesses experience in conducting training sessions and project coaching, with a focus on advancing the Lean Six Sigma agenda.
• Lean Six Sigma Black Belt / Green Belt certification.
• Demonstrated experience in project and process discovery, future state design execution.
• Exhibits strong stakeholder management and influencing capabilities, with the ability to coordinate with multiple stakeholders to ensure timely decision-making and action-taking.
• Excellent communication, presentation, storytelling and articulation skills.
• Exceptional interpersonal and analytical skills.
• Capable of operating effectively in cross-functional, multicultural, and geographically diverse environments.

What we offer

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• In-office gym

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

About the role

CIB COO T&P is responsible for world-class strategic transformation of COO, CIB through smart execution. We act as strategic partners to business and create world class digital capabilities that enable HSBC Transformation and Performance team to digitize at scale and simplify the lives of our colleagues & customers.

We are a global team, driving design, process excellence, process discovery & streamlining, business change, product ownership, simplification and automation across Value Streams (including but not limited to Client Onboarding and Servicing, Global Payment Solutions, Global Trade & Receivables Finance, Capital Markets, Sustainability, Platforms & Regulatory).

The purpose of this role is to successfully shape and execute against HSBC’s CIB COO global strategic change & simplification agenda. CIB COO T&P Process Engineering Manager will collaborate with various Businesses across regions to successfully support and deliver Process Engineering scope of work and build simplification Community for the Bank. They will be accountable for the timely and high-quality delivery of initiatives, adhering to HSBC core practices, objectives & frameworks.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC. . Before you apply, please note that we will take into the consideration only applications that include the following statement: . “I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).” . Due to the high number of applications, we reserve the right to contact selected candidates only. . In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: Wyświetl e-mail na pracuj.pl.