Junior Infrastructure Engineer (operating systems)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

Job Description

We are looking for  Junior Infrastructure Engineer (operating systems) to join Sopra Steria Polska for a team that supports one of our French clients in the telecommunications industry.

• Administration and support of Linux and Windows server environments.
• Monitoring infrastructure and applications to ensure availability, performance, and stability.
• Incident and problem management (2nd line support), including troubleshooting and root cause analysis.
• Supporting Kubernetes-based environments and containerized applications.
• Participating in on-call duties, shift-based support, and collaboration with French-speaking stakeholders.

Qualifications

Must have requirements:​

• 1-2+ years of commercial experience in a similar Infrastructure, Systems Administration, or Technical Support role.
• Good knowledge of Linux and Windows operating systems, including administration and troubleshooting.
• Experience with application administration and application support.
• Basic knowledge of Kubernetes and containerized environments.
• Hands-on experience in application monitoring, log analysis, and incident management.
• Strong troubleshooting and problem-solving skills with a proactive approach to issue resolution.
• Very good command of French (min. B2) and English, with the ability to communicate effectively in an international environment.
• Willingness to participate in on-call duties and support activities outside of standard business hours when required.
• Availability to work in shifts (between 7:00 - 19:00).
• Strong communication skills and ability to collaborate with cross-functional teams.
• Ability to document processes, procedures, and technical solutions while sharing knowledge with team members.
• Proactive, detail-oriented, and eager to learn new technologies.

Additional Information

What we offer: 

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten. 

ADDITION: free parking, fresh fruits, workation. 
In case of questions, please contact the HR team. 

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.