Senior IT Business Analyst

Expected, Jira, Agile, ServiceNow, Google Workspace, Microsoft 365, Lucidchart, Figma

This is how we work, at the client's site

Your responsibilities, Maintain strong relationships with key global stakeholders., Collect business requirements., Create detailed User Stories with explicit Acceptance Criteria in Jira., Hands-on manage backlog refinement within the Scrum framework., Support PO with PI Plannings., Translate business needs into process models and architecture flows using BPMN and UML notations., Design functional screen mockups and wireframes in tools such as Lucidchart, Figma, or Miro to visualize target solutions., Define use cases for leveraging AI, conduct prompt engineering, and test/optimize AI responses., Support User Acceptance Testing (UAT), demos., Support creation of Knowledge Base (KB) articles, operational procedures, and project documentation on platforms like SharePoint or Confluence.

5 years of commercial background in IT senior business analysis., Proven experience independently managing end-to-end BA workstreams, ambiguous requirements, and evaluating strategic solution options., Demonstrated experience in translating requirements into strategic implementation plans., Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management., Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas., Requirements & UX Tools: Jira, Lucidchart, Figma, Miro, and Balsamiq., Methodologies & Frameworks: Agile (Scrum / Kanban / Scrumban), BPMN process modeling, UML system diagramming., Documentation & Platforms: ServiceNow (KB Articles), Google Workspace, Microsoft 365 (SharePoint websites, Teams, Confluence).

Optional, Domain Knowledge: Information Governance and Compliance, regulated IT ecosystems, IT for Pharma., AI Advocacy: AI prompt engineering and use case design.

SQUARE ONE RESOURCES sp. z o.o., #OneSquareOne - one team, many talents, , Square One Poland specializes in IT outsourcing and supporting companies in building and scaling technology teams. We help international organizations access proven IT specialists, carefully matched to project requirements and company culture., , We act as a strategic partner, enabling effective team scaling — from individual experts to complete project teams — based on transparent cooperation and long-term, win–win relationships. For IT professionals, we offer inspiring projects delivered with modern technologies, clear communication, and real opportunities for professional growth., , Operating internationally, we combine years of experience with creativity, agility, and flexibility. Despite our market maturity, we retain a start-up DNA that allows us to respond quickly to changing business needs., , Our organizational culture is confirmed by the Great Place to Work® 2026 certification.

This is how we work,