Senior Specialist - Middle Office Client Services

Senior Specialist - Middle Office Client Services

Miejsce pracy: Poznań

Your responsibilities

Core Responsibilities

• You will execute and review reconciliation and reporting activities within required deadlines.

• You will resolve complex accounting, cash, security, and reconciliation issues.

• You will analyze exception reports and identify variance trends requiring resolution.

• You will prepare cash management reports and monitor and resolve overdrafts.

• You will process cash transfers and review accounting transactions requiring approval.

• You will oversee daily and monthly reporting and ensure timely department deliverables.

• You will prepare and review reporting for internal and external stakeholders.

Strategic Responsibilities

• You will identify recurring exceptions and recommend actions to reduce them.

• You will lead resolution of non-routine issues and escalate when appropriate.

• You will recommend workflow improvements and strengthen operational controls.

• You will test process and product changes supporting greater system efficiency.

• You will contribute to process improvement, automation, and risk-reduction initiatives.

• You will support project implementation, requirements analysis, procedures, and training.

Team & Collaboration

• You will support staffing and workflow planning to maintain appropriate team coverage.

• You will train colleagues and encourage knowledge sharing across the team.

• You will lead cross-functional discussions to resolve cash and security breaks.

• You will provide technical guidance and support colleagues with complex queries.

• You will contribute to department meetings and special projects.

Our requirements

Experience, Education & Certifications

• Bachelor’s degree in Business, Accounting, Finance, or equivalent professional experience.

• 9–12 years of accounting and custody reconciliation experience.

• Experience supporting mutual funds or institutional accounts.

• Strong knowledge of mutual fund regulations and accounting standards.

Technical Skills

• Strong Microsoft Excel and broader Microsoft Office skills.

• Cash reconciliation experience using Aladdin is advantageous.

• Experience with Power Automate, Structured Query Language (SQL), or Alteryx is advantageous.

Soft Skills

• Strong analytical, organizational, and problem-solving skills.

• Ability to work independently, demonstrate initiative, and take accountability.

• Excellent written and verbal communication skills.

Benefits

• private medical care
• life insurance
• corporate gym
• saving & investment scheme
• corporate library
• no dress code
• video games at work
• coffee / tea
• parking space for employees
• leisure zone
• kindergarten / nursery
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• onsite canteen, discounted prices
• multisport program or multisport cafeteria
• interest groups and events
• rich learning resources and workshops
• Employee Assistance Program

About the department

Portfolio Accounting supports accurate investment records for retail and institutional portfolios, helping portfolio managers and enabling reliable month-end client reporting. The team records cash transactions in SimCorp Dimension and Aladdin, reconciles custody cash and security positions, and resolves accounting discrepancies. Senior Specialists work closely with Specialists, supervisors, managers, and cross-functional partners to maintain effective controls and meet critical deadlines. Joining the team offers opportunities to build advanced investment accounting expertise, lead complex operational work, support colleagues, and contribute to process improvements.

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to Wyświetl e-mail na pracuj.pl. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Franklin Templeton is committed to maintaining an ethical, transparent, and accountable work environment, which contributes to the integrity and success of the organization. We encourage the reporting of any known or suspected violations of national as well as EU laws through appropriate reporting channels available internally and externally. We ensure that whistleblowers who report such breaches are protected from retaliation and provided with safe and confidential reporting mechanisms.

Franklin Templeton Investments Poland Sp. z o.o.

Benefit Street Partners (BSP) is an alternative credit pioneer that seeks to deliver attractive returns through its relationships, specialist expertise and global reach. We focus exclusively on credit, building deep expertise across direct lending, structured credit, liquid credit, special situations, infrastructure debt and real estate.

As a wholly owned subsidiary of Franklin Templeton, one of the world’s largest asset managers, we benefit from institutional scale and resources while retaining full investment and day-to-day operational independence. This enables us to combine specialist focus with global reach, offering solutions-driven strategies to meet long-term client needs.

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