Account Manager (m/f/d)

Job Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1.8 billion in 2025, supplying more than 9.3 million active customers with its millions of vehicle parts and accessories for car, truck, and motorcycle brands.

Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue.

To strengthen our sales team, we are looking for an Account Manager (m/f/d) . The Account Manager role is a key driver of our sellers’ success. As the primary link to potential partners, the Account Manager identifies and engages new sellers through persuasive outreach and targeted acquisition efforts.

Key Responsibilities

• Cold Calling and Seller Acquisition : Proactively reach out to potential sellers, articulate the benefits of joining our platform, and convince them of the value proposition.
• Seller Onboarding : Guide new sellers through the onboarding process, ensuring a smooth and efficient start to their journey on our platform.
• Strategic Consultation : Work closely with sellers to understand their business goals and provide strategic insights and recommendations to optimize their presence in the marketplace.
• Performance Analysis : Analyze seller performance metrics, identify areas for improvement, and collaborate with cross-functional teams to implement solutions that drive success.
• Education and Support : Provide ongoing support to sellers by educating them on marketplace tools, trends, and best practices to enhance their business operations.

Qualifications

• Proven experience in Sales and/or Account Management , ideally within fast‑paced commercial environments.
• Hands‑on background in e‑Commerce , with a solid understanding of online marketplace dynamics.
• 2+ years in a similar role, demonstrating consistent performance and growth.
• Experience in Seller Onboarding or Seller Support is highly advantageous.
• Familiarity with Seller Portal tools, marketplace dashboards, or related platforms is considered a strong plus.
• Strong communication and interpersonal skills
• Customer‑centric mindset with outstanding support skills
• Very good English skills (at least C1 level)

Additional Information

What do we offer?

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation of 26 working days and 1 additional day off on your birthday
• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more
• Mental Wellbeing Program – the opportunity for free psychological counseling for you and your family members 24/7 hotline and online sessions
• AUTODOC Corporate Discount (up to 500 Euros per annually) to order parts for their own use at special discounted rate
• Retail discounts of up to 75% on travel, technology, fashion and much more
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Free English and German language classes