Senior Information Developer (Technical Writer)

ELEKS  Information Development Office is looking for a Senior Information Developer to join our team in Poland.

ABOUT PROJECT

The project focuses on a web portal designed to automate insurance processes within the healthcare domain. The product is a large, long-term solution with complex functionality and processes, where the InfoDev specialist will support clear, structured, and up-to-date product and technical documentation.

REQUIREMENTS

• 3+ years of relevant work experience 
• Understanding the software documentation specifics 
• Deep knowledge of software terminology 
• Knowledge of technical documentation development methodology (DDLC) and its interdependence with SDLC 
• Experience in setting up documentation processes 
• Proven experience in updating documentation according to the existing templates 
• Solid experience in creating documentation and templates (if needed) from scratch 
• Proven experience in UX writing 
• Advanced level of English

RESPONSIBILITIES

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff 
• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff 
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO 
• Communicate the status of documentation tasks in progress to ensure timely delivery 
• Interview subject matter experts to obtain ongoing details on the projects 
• Create documentation templates for various document outputs 
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems 
• Take active (or passive) part in competence development events of IDO 
• Take part in coaching and mentoring of the junior staff

You can apply your CV here:  

WHAT YOU WILL GET WITH ELEKS

• Close cooperation with a customer 
• Challenging tasks 
• Competence development 
• Team of professionals 
• Dynamic environment with a low level of bureaucracy