Accounts Receivable Specialist with German (OTC)

Accounts Receivable Specialist with German (OTC)

Miejsce pracy: Łódź

Your responsibilities

• Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
• Performing cash collection activities, including customer follow-ups and management of open receivables
• Executing Cash Application, Order Release, and Credit Limit review processes
• Managing and processing customer refunds in line with company policies
• Supporting the Accounts Receivable team with maintenance of payment methods
• Preparing and analyzing daily, weekly, and monthly financial reports
• Conducting ongoing e-mail communication in both German and English
• Collaborating closely with internal customers and cross-functional teams

Our requirements

• Around 2/3 years of experience in finance and accounting area (preferably in accounts receivable)
• Experience in customer-facing roles
• German min. B2 (essential for client communication purposes)
• English min. B1 (essential for client communication purposes)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed self-organization

What we offer

• Performance bonus twice a year
• Additional social bonuses
• Employee referral program bonus
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• A chance to develop SAP, MDG and reporting skills
• Internal training program
• Stable employment based on an employment contract
• No trial period in the contract

Benefits

• private medical care
• life insurance
• leisure zone
• extra social benefits
• employee referral program
• charity initiatives
• Multisport card
• Christmas bonus
• semi-annual bonus
• training and courses

Oddział rekrutujący

Infosys Poland Sp. z o.o. - Łódź

Infosys Poland Sp. z o.o.

We are present in three major Polish cities: Łódź, Wrocław and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.