Contract Manager (M/F)

Responsibilities:

• In this role you will report to the Contract Management Director and work very closely with Site Managers, Operations Director and Managing Director


• Ensure the client satisfaction, bringing value added, improvements, new ideas and innovation


• Ensure and develop profitability of the customer in coordination with Operations, follow financial performance & execution of budget, ensure appropriate tariffs


• Increase profitable turnover with customers, proactively looking for new opportunities and supporting tenders


• Control that service level matches contractual commitment & customer’s expectations


• Ensure / pilot regular operational and strategic reviews with customer


• Evaluate the level of risk in the contracts, renegotiate clauses exposing company to risk and alert management in case of need


• Negotiate the contracts’ renewing


• Prepare defensive and cost reduction projects as well as continuous improvement actions


• Define & monitor action plans targeted to increase service level agreement and customer satisfaction


• Lead key projects connected with the customer, handle transversal projects within the company locally or internationally


• Ensure an efficient communication between customer and company’s departments, and amongst several sites if needed

Requirements:

• Preferably a degree qualification in related fields: business administration, sales, logistics, etc.


• Minimum 5 years of previous experience in contract logistics and transportation


• Legal and cost analysis knowledge


• Results oriented mindset


• Strong communication and interpersonal skills with aptitude in building internal and commercial relationships with professionals of all organizational levels


• Ability to handle projects simultaneously


• High autonomy and capacity for decision


• Fluent in English

We offer:

• An opportunity to broaden/deepen knowledge and expertise in global projects


• Stable job in a professional team


• Interesting path of career in an international organization


• Consistent scope of responsibilities


• Benefits: private medical care, sport card, life insurance


• Company Social Benefits Fund


• Place of work will be agreed with the candidate