EV Charging Operations Specialist (M/F/D)

EV Charging Operations Specialist (M/F/D)

Miejsce pracy: Warszawa

Your responsibilities

• Oversee the operational status and performance of EV chargers across DSV locations globally.
• Track and report KPIs, uptime and operational performance to higher management.
• Proactively monitor system and manage incidents.
• Act as central point of contact and escalation for local teams when issues are discovered, providing guidance and coordinating support.
• Manage vendor performance and follow up on SLAs (response time, resolution time).
• Support new rollout projects and ensure smooth handover from project to operations.
• Contribute to continuous improvement of control tower processes and governance.

Our requirements

• Technical background (electrical engineering, renewable energy, or related field preferred).
• Experience in operations support, maintenance coordination, or technical service roles.
• Familiarity with EV charging systems, electrical installations, and safety standards is a plus.
• Strong organizational skills and ability to manage multiple tasks.
• Proficiency in English (written and verbal).
• Comfortable working with IT platforms, monitoring tools and ticketing systems.

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package.
• Training and development programs, as well as access to an e-learning platform.
• Onboarding program with the support of a dedicated Buddy.
• Participation in an annual, company-wide integration event.
• A work environment based on Scandinavian organizational culture.
• Opportunities for growth through our internal program.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• employee canteen
• bicycle parking
• modern and ergonomic office
• yoga in the office

Recruitment stages

• CV Analysis
• Telephone contact
• 1st Recruitment meeting
• Tests (optional)
• 2nd Recruitment meeting (optional)
• Feedback

Take a 360-degree Virtual Tour of the DSV GBS Office

Join DSV Energy and help shape the future of sustainable transport! As an Operations Specialist in our Global Charging Control Tower team, you will oversee the performance and reliability of our EV charging infrastructure across DSV locations. By proactively monitoring charger health, supporting end-to-end incidents management, coordinating with local teams and service providers, and ensuring strong operational governance, you will play a key role in enabling stable and scalable operations. This position combines technical expertise with hands-on coordination and operational responsibility, making it ideal for someone passionate about electromobility and operational excellence.

In addition to supporting live operations, you’ll contribute your technical insight to new EV charging projects, collaborating with cross-functional teams to set standards and deliver solutions.

DSV GBS

DSV is a global leader in the TSL industry, with its headquarters in Denmark. We employ over 160,000 people globally and are present in 90 countries worldwide.

In Poland, DSV consists of the following 3 operational divisions: DSV Air&Sea, DSV Road, DSV Contract Logistics, DSV Services – internal recruitment agency and Global Business Support – supports business processes.

DSV Global Business Services (DSV GBS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

Zgoda na przetwarzanie dodatkowych danych Wyrażam zgodę na przetwarzanie moich danych osobowych ujętych w dokumentach aplikacyjnych innych niż wymagane prawem (art. 22¹ kodeksu pracy) przez DSV Contract Logistics Sp. z o.o. z siedzibą w Pecicach w celu przeprowadzenia procesu rekrutacyjnego.Wyrażenie tej zgody jest dobrowolne, aczkolwiek niezbędne do wzięcia udziału w procesie rekrutacji. Zgoda na przyszłe rekrutacje dla DSV CONTRACT LOGISTICS Wyrażam zgodę na przetwarzanie moich danych osobowych ujętych w dokumentach aplikacyjnych przez DSV Contract Logistics Sp. z o.o. z siedzibą w Pecicach, w celu udziału w przyszłych procesach rekrutacyjnych. Zgoda na przekazywanie danych do innych polskich spółek Wyrażam zgodę na udostępnienie moich danych osobowych ujętych w dokumentach aplikacyjnych przez DSV Global Business Services Sp. z o.o. z siedzibą w Warszawie innym spółkom z grupy kapitałowej DSV (Air&Sea Poland Sp. zo.o., DSV Road Sp. z o.o., DSV Services Sp. z o.o., DSV Contract Logistics Sp. z o.o.) w celu uwzględnienia mojej kandydatury w rekrutacjach prowadzonych przez te Spółki.