Senior Dynamics 365 Engineer (Project Operations/ Field Service)

Senior Dynamics 365 Engineer (Project Operations/ Field Service)

Miejsce pracy: Gdańsk

Technologies we use

Expected

• Microsoft Dynamics 365
• GitHub Copilot
• Microsoft Dynamics 365 Project Operations

Optional

• Microsoft Dynamics 365 Field Service

Operating system

• Windows

About the project

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are looking for a Senior Dynamics 365 Engineer with extensive practical experience in Project Operations and Field Service modules.

Project information:

Type of project: IT Services

Office location: Gdańsk

Work model: Remote mode

Project length: long-term

Only candidates with citizenship in the European Union and residence in Poland

Start date: ASAP

This is how we organize our work

This is how we work

• at the client's site
• you focus on a single project at a time

Your responsibilities

• Analyzing complex business, service and project processes and translating requirements into scalable, practical solutions
• Independently leading functional consulting activities, including requirements gathering, workshops, process analysis, functional design and configuration
• Advising customers on process improvements and solution choices, while challenging requirements where needed
• Configuring and optimizing solutions hands-on and supporting testing, training, go-live and post-go-live activities
• Working closely with developers, architects and integration specialists to ensure functional, technical and integration requirements align
• Identifying risks, dependencies and implementation issues early, communicating them proactively and supporting decisions with concrete evidence
• Assessing the impact of changes carefully, asking the right questions before implementation and maintaining a high quality standard
• Taking ownership, driving continuous improvements and collaborating effectively in multidisciplinary and international teams
• Delivering within scope, budget and timelines while maintaining strong customer satisfaction and long-term relationships

Our requirements

• Extensive hands-on Microsoft Dynamics 365 Project Operations implementation experience in real customer environments (must be able to clearly describe personal responsibilities, configurations, decisions and solutions delivered)
• Strong practical understanding of core Project Operations processes, including project management, resource scheduling, time and expense management, budgeting and forecasting
• Knowledge and practical experience with integrations - understanding how Dynamics 365 interacts with surrounding applications and systems
• At least 3 years of experience with Microsoft Dynamics 365 Customer Engagement
• Strong functional consulting capability
• Hands-on experience with requirements gathering, customer workshops, process analysis, functional design, configuration, testing, implementation and customer guidance
• Ability to independently analyze complex business processes and translate these into scalable and workable solutions
• Professional experience with GitHub Copilot
• Very good English skills

Optional

• Extensive hands-on Dynamics 365 Field Service experience in addition to Project Operations
• Experience delivering both Project Operations and Field Service across multiple real customer implementations
• Practical experience with Field Service processes such as work orders, scheduling, agreements, inventory and mobile processes
• Experience delivering multiple end-to-end Dynamics 365 implementations
• Strong knowledge of Dataverse and surrounding Microsoft platform capabilities
• Experience with additional AI-assisted development or consulting tooling

What we offer

• Remote working model
• Dynamic and innovation-driven engineering environment
• Full-time job agreement based on b2b
• Private medical care with dental care (covering 70% of costs)
• Multisport card (also for an accompanying person)
• Life insurance

Development opportunities we offer

• intracompany training
• mentoring
• substantive support from technological leaders
• technical knowledge exchange within the company

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• integration events
• dental care
• no dress code

Recruitment stages

• Introductory call
• Technical interview
• Project Interview
• Final decision

Cyclad

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

Please enclose the following statement in your application: I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in the recruitment process. I acknowledge that the above consent may be withdrawn at any time.
If you are interested in participating in future recruitment processes, please enclose the following statement in your application: I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad Sp. z o.o., Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in future recruitment processes. I acknowledge that the above consent may be withdrawn at any time. The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: Wyświetl e-mail na pracuj.pl, contact with the Data Protection Officer is available via e-mail: Wyświetl e-mail na pracuj.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under the consent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affect the lawfulness of the processing that had been performed under the consent prior to its withdrawal. Personal data provided by the candidate related to: - participation in a selected recruitment process will be stored until the recruitment process is completed for a given position, - participation in future recruitment processes will be stored until the candidate's consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data. Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted. Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or objection to the processing of such data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company. The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it was withdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.