Platform Engineer - ServiceNow

Platform Engineer - ServiceNow

Miejsce pracy: Warszawa

Technologies we use

Expected

• JavaScript

About the project

We are looking for an experienced Platform Engineer - ServiceNow (Global Role) to join our global team and support the design, development, integration, security, and optimization of the ServiceNow AI Platform. In this role, you will build scalable platform capabilities, intelligent workflows, enterprise integrations, and AI-powered automation solutions that strengthen our ServiceNow portfolio and support digital transformation initiatives.

This is how we organize our work

This is how we work

• in house
• at the client's site

Your responsibilities

• Designing, building, configuring, and supporting ServiceNow platform capabilities across enterprise environments.
• Developing reusable platform services using App Engine, Flow Designer, Workflow Studio, scoped applications, business rules, Script Includes, and ServiceNow APIs.
• Designing and implementing integrations using Workflow Data Fabric, Integration Hub, MID Server, REST/SOAP APIs, webhooks, import sets, transform maps, and event-driven patterns.
• Supporting intelligent automation and AI capabilities, including Virtual Agent, Now Assist, AI Search, AI agents, and conversational workflows.
• Integrating ServiceNow workflows with enterprise systems, connected assets, IoT/OT environments, robotics, and other physical-AI platforms where required.
• Ensuring platform security through proper access controls, role design, authentication, encryption, credential management, and secure integration practices.
• Monitoring and improving platform performance, scalability, technical debt, and upgrade readiness.
• Supporting DevOps, release management, CI/CD, Automated Test Framework, testing, deployments, upgrades, and operational handover.
• Collaborating with architects, cybersecurity teams, data teams, AI specialists, developers, operations teams, vendors, and customer stakeholders.
• Providing technical guidance, contributing to reusable standards and accelerators, and supporting customer-facing activities such as workshops, demonstrations, estimates, and pre-sales discussions.

Our requirements

• At least 5 years of hands-on ServiceNow platform experience.
• Strong experience in ServiceNow platform engineering, enterprise integration, application development, or automation.
• Advanced knowledge of Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, MID Server, REST/SOAP APIs, Scripted REST APIs, Import Sets, and Transform Maps.
• Strong ServiceNow development skills, including JavaScript, Glide APIs, scoped applications, data modelling, debugging, and performance analysis.
• Experience designing and delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of ServiceNow security, including roles, ACLs, OAuth, certificates, encryption, credential management, audit logging, and secure coding practices.
• Experience with ServiceNow AI or automation capabilities such as Virtual Agent, Now Assist, AI Search, AI agents, or conversational workflows.
• Ability to translate business and architectural requirements into scalable, secure, and supportable technical solutions.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent communication skills and ability to work with technical and senior business stakeholders.
• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification or equivalent application-engineering experience.

Optional

• ServiceNow Certified Technical Architect (CTA).
• Additional ServiceNow certifications or micro-certifications related to Integration Hub, Flow Designer, Automated Test Framework, Virtual Agent, Now Assist, Security, CMDB, or Performance Analytics.
• Experience with OT, IoT, robotics, autonomous systems, connected assets, or physical-AI environments.
• Experience with API gateways, enterprise service buses, event-streaming platforms, iPaaS, cloud integration services, or RPA.
• Consulting, technical leadership, and pre-sales experience.
• Experience working in large, regulated, multinational, government, financial services, healthcare, energy, utilities, telecommunications, or manufacturing environments.

What we offer

• Hybrid work you can truly shape – friendly model designed for real work‑life balance (max. 2 office days per month, depending on location).
• Feel good at work – passion‑sharing meetups, team moments and initiatives that bring people together.
• Grow your skills – courses and certifications (Google Cloud, AWS, ITIL).
• Level up professionally – conferences, expert communities, knowledge hubs.
• Private medical care – because feeling safe matters.
• Benefits platform – discounts for shopping, cinema, sports and more.
• Stay active your way – co‑funding for Multisport + b‑active program.
• A little extra on special days – gift packages for Easter, Christmas and Children’s Day.
• We appreciate experience – additional days off and Atos Jubilee gifts.
• Give back together – charity and eco‑friendly initiatives.

Development opportunities we offer

• intracompany training
• soft skills training
• substantive support from technological leaders
• support of IT events
• time for development of your ideas

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• retirement pension plan
• preferential loans
• no dress code
• coffee / tea
• parking space for employees
• extra social benefits
• christmas gifts
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• extra leave
• global IT projects
• new technologies
• Mental health support

Recruitment stages

• Screening with recruiter
• Interview - HR and technical part
• Feedback

Ready to turn data into real business impact?

If you want to work with modern cloud technologies, solve complex engineering challenges and explore the latest AI innovations, we'd love to hear from you.

Become Essential. Join us.

Atos Poland Global Services Sp. z o.o.

Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

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