Czech/Slovak VIP Account Manager

Overview

We are looking for a Czech/Slovak VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Responsibilities

• Being able to search and find solutions for customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that products’ compliance is being followed according to relevant regulations
• Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

Requirements

• Proficiency in English and Czech/Slovak both written and spoken
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Previous experience will be considered as an advantage

Why you should join us?

• Competitive salary and monthly KPIs Bonus
• Working in a dynamic International company
• Ability of career and professional growth within the company
• Social benefits and team buildings
• Sunny, spacious office

Location

You have the opportunity to work in our office in Cyprus/Bulgaria/Poland .

Hiring notes

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