Senior Analyst HR Operational Excellence

Senior Analyst HR Operational Excellence

Miejsce pracy: Opole

Your responsibilities

• Advise on process improvement and HR business process analytics
• Perform deep-dive analysis of HR datasets (queries, interactions, transactions, content)
• Identify trends, patterns, and drivers of process performance
• Translate insights into clear business recommendations and presentations
• Analyse employee feedback, surveys, and sentiment data
• Support decision-making through structured insights and reporting
• Work with HR systems (e.g. Workday, SuccessFactors, ServiceNow, Qualtrics, etc.)
• Improve data collection, reduce manual work, and leverage automation
• Collaborate with cross-functional teams to deliver client value

Our requirements

• 3+ years of experience in analytics, reporting, or process excellence
• Proven experience in process optimisation within complex organisations
• Strong data-driven mindset (KPIs, dashboards, metrics)
• Knowledge of Continuous Improvement methodologies (Lean, Six Sigma, Agile)
• Strong analytical, problem-solving, and stakeholder management skills
• Proactive, ownership-driven, and improvement-oriented mindset
• Familiarity with HR systems and digital tools

Optional

• Certifications (Lean Six Sigma, Agile, PRINCE2)
• Experience in HR, shared services, or outsourcing
• Knowledge of tools such as Power BI, SQL or workflow platforms

What we offer

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

Recruitment stages

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

Your role

As an HR Data Process Excellence & Strategy Lead, you will drive improvements in HR and Talent processes through data-driven insights. You will collaborate with Process Strategy Leads, Client and operational teams to identify opportunities, build business cases, and deliver measurable impact on efficiency, productivity, and customer satisfaction.

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).