IT Business Analyst - KYC & Client Onboarding

IT Business Analyst – KYC & Client Onboarding

Miejsce pracy: Kraków

Technologies we use

Expected

• Jira
• Confluence

Operating system

• Windows

About the project

Are you passionate about business analysis, global collaboration, and building client-focused solutions? Our client is looking for an IT Business Analyst to join the Corporate and Institutional Banking Client Services team, working on complex KYC and onboarding initiatives to deliver cutting-edge solutions for client lifecycle management.

Sounds like your kind of challenge?

This is how we organize our work

This is how we work

• at the client's site

Your responsibilities

• Analyze, evaluate, and document OBKYC (onboarding and KYC) requirements with CIB Client Services teams.
• Manage the implementation of solutions across onboarding and KYC renewal workflows, covering data integration and orchestration.
• Document business and IT process flows, delivering clear and actionable requirements.
• Engage with stakeholders to provide consultation and handle product-related queries or issues.
• Support and influence product owners to prioritize features based on global business requirements.
• Identify, report, and mitigate delivery and operational risks.
• Contribute to a high-performing BA team and mentor junior team members.
• Drive collaboration across regional teams and global stakeholders to maintain delivery alignment.
• Partner with engineering and architecture teams to anticipate and resolve design implications.
• Participate in testing activities, including manual test execution.
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Extensive understanding of KYC, client onboarding, and Customer Due Diligence (CDD) processes.
• Proven experience in business analysis within global banking projects.
• Strong analytical/problem-solving skills and ability to capture functional and non-functional requirements as user stories.
• Familiarity with development processes, prioritization methods, and software delivery cycles.
• Experience in customer data integration development and large-scale system integrations.
• Hands-on experience with JIRA and Confluence.
• Excellent English communication skills (written and spoken), with ability to present and influence stakeholders.
• Prior engagement in manual testing and close collaboration with engineering teams.

Optional

• Practical background in software development or coding practices.
• Previous experience supporting global banking domains and working with multi-disciplinary teams.

What we offer

• Flexible cooperation model
• Hybrid work setup – 2 days a week from the office
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• issue tracking tools

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.