Senior 2nd Level Support Engineer (MongoDB) with German

We're looking for an experienced Senior 2nd Level Support Engineer to join an international Managed Service team supporting a large-scale MongoDB platform for one of Germany's leading financial institutions. What you'll do Support enterprise MongoDB production environments Investigate incidents and performance issues Monitor infrastructure health and system availability Perform MongoDB administration (backup, restore, failover, patching) Handle operational changes and releases Work closely with infrastructure, storage and application teams Participate in the upcoming MongoDB v7 → v8 migration Join an on-call rotation outside business hours We're looking for someone who has Experience supporting MongoDB in production Linux administration experience (RHEL preferred) Strong troubleshooting and analytical skills Experience working in L2 Support / Operations / Production Support German (B2+/C1) English for international collaboration Nice to have MongoDB v7/v8 ServiceNow ITIL Financial Services experience Highly regulated environments DORA exposure What you'll get Long-term international project Opportunity to support a business-critical platform Exposure to enterprise-scale MongoDB infrastructure International team High-impact technical role Participation in a major platform upgrade project