Jira Administrator & Application Support Specialist

We are seeking a Jira Administrator & Application Support Specialist to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a SAP customer, a technology leader in the enterprise software domain, currently undergoing a transformation to modernize and scale its Jira-based backlog and test management platforms. Responsibilities Support end-user requests and process them according to defined operational guidelinesMaintain and extend automation rules using Jira AutomationDevelop and manage workflows using Jira Misc Workflow Extensions (JMWE)Manage Xray Test Management configurations and permissionsConfigure and support Structure for Jira boards and reportsTroubleshoot issues and resolve configuration or integration problemsDevelop Python scripts or REST integrations to support custom reporting or automationParticipate in incident resolution and root cause analysisSupport ongoing cloud migration initiatives, including app gap analysis and re-platforming Requirements 3+ years of experience administering Jira in an enterprise environmentExpertise in Jira Automation, Jira Misc Workflow Extensions (JMWE), and Xray Test ManagementKnowledge of Structure for Jira boards and reports configurationProficiency in Python scripting and REST API integrations for custom reporting and automationExperience in troubleshooting application configuration and integration issuesBackground in incident resolution and root cause analysisFamiliarity with cloud migration processes, including app gap analysis and re-platformingEnglish proficiency at B2 level or higher We offer We gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and an agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:We will reach out to selected candidates exclusively EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.