Robotic Process Automation Business Analyst (M/F/D)

Robotic Process Automation Business Analyst (M/F/D)

Miejsce pracy: Warszawa

Your responsibilities

• Gathering business requirements for development of Robotics solutions in close cooperation with Business Process Owners and Business Process Experts
• Analyze business processes, identify and implement process optimization for UiPath automation
• Coordinating of Robotics development full lifecycle
• Collaborate with global stakeholders across Business, IT, and RoCoE Development
• Validating and evaluating business process candidates for automation
• Taking accountability for creating Process Definition Document (PDD) and ensure high-quality delivery standards, documentation, and governance
• Taking responsibility for the Robotics solution delivery according to plan and RoCoE Standards
• Explore new technologies and AI solutions for RPA

Our requirements

• Minimum 2 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent)
• Experience with business process automation, including creating clear visual process maps (e.g. BPMN, As Is / To Be)
• Experience with process automation and calculation of total benefits due to Robotic solutions
• Ability to gather and understand business requirements and deliver them to developers in an appropriate form
• Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams
• Proven ability to gather, structure, and validate business requirements and translate them into clear, development ready documentation
• Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions
• Experience working in a global, cross-functional environment
• Process-oriented mindset with a focus on continuous improvement
• Fluent English, both spoken and written (advanced level)

Optional

• Experience with RPA, AI, or workflow automation tools
• Familiarity with enterprise environments (e.g., SAP, APIs, data platforms)
• Experience working in a Center of Excellence / shared services model

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

About the role

We are looking for a Robotic Process Automation Business Analyst to drive automation initiatives from idea to implementation within the Robotics Centre of Excellence (RoCoE).

This role is responsible for analyzing business processes, identifying automation opportunities, gathering and documenting requirements, and ensuring successful delivery of RPA and AI-driven solutions supporting global DSV operations.

DSV GBS

DSV is a global leader in the TSL industry, with its headquarters in Denmark. We employ over 160,000 people globally and are present in 90 countries worldwide.

In Poland, DSV consists of the following 3 operational divisions: DSV Air&Sea, DSV Road, DSV Contract Logistics, DSV Services – internal recruitment agency and Global Business Support – supports business processes.

DSV Global Business Services (DSV GBS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.

We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

Zgoda na przetwarzanie dodatkowych danych I hereby give my consent for the processing of my personal data included in the application documents other than those required by law (Article 22¹ of the Polish Labour Code) by DSV Global Business Services Sp. z o.o., with its registered office in Warsaw, for the purpose of conducting the recruitment process. Granting this consent is voluntary, however, it is necessary to participate in the recruitment process. Zgoda na przyszłe rekrutacje I hereby give my consent for the processing of my personal data included in the application documents by DSV Global Business Services Sp. z o.o., with its registered office in Warsaw, for the purpose of participation in future recruitment processes. Zgoda na przekazywanie danych I hereby consent to the sharing of my personal data included in the application documents by DSV Global Business Services Sp. z o.o., with its registered office in Warsaw, with other companies within the DSV corporate group, for the purpose of considering my candidacy in recruitment processes conducted by these companies.