Dispute Analyst with German

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.

Discover our latest job openings:  
Follow us on LinkedIn:  

Dispute Analyst with German

? Warsaw | Hybrid Model
? Fixed-term Employment Contract until the end of 2027

We are currently partnering with a global organization to find a Dispute Analyst with German who will play a key role in supporting the Order-to-Cash process and driving the resolution of customer invoice disputes across European markets.

This is an excellent opportunity for professionals with experience in Accounts Receivable, Collections, Dispute Management, or Order-to-Cash , who enjoy problem-solving, stakeholder collaboration, and working in a dynamic international environment.

Key Responsibilities

• Investigate and resolve customer invoice disputes in a timely manner.
• Review and validate supporting documentation, including invoices, credit notes, proof of delivery, contracts, and purchase orders.
• Collaborate with internal teams such as Finance, Customer Service, Sales, Logistics, and Collections to identify and resolve disputed items.
• Maintain accurate records of dispute cases and ensure proper documentation.
• Monitor assigned dispute portfolios and follow up on outstanding issues.
• Support initiatives aimed at reducing aged receivables and improving cash flow performance.
• Identify root causes of recurring disputes and recommend process improvements.
• Analyze trends related to invoicing, pricing, contractual agreements, and logistics discrepancies.
• Contribute to continuous improvement within the Order-to-Cash process.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 2 years of experience in Accounts Receivable, Collections, Dispute Management, Order-to-Cash, or Finance Operations.
• Fluent English and German.
• Good understanding of invoice-to-cash processes and accounts receivable principles.
• Strong analytical and problem-solving skills.
• Advanced Excel skills.
• Ability to collaborate effectively with multiple stakeholders across different functions.
• Experience with SAP or SAP S/4HANA will be considered an asset.
• Experience working with factoring companies will be an advantage.

What Our Client Offers

• Opportunity to join an international and collaborative environment.
• Hybrid working model based in Warsaw.
• Comprehensive onboarding and training programs.
• Exposure to global finance operations and cross-functional projects.
• Fixed-term employment contract running until the end of 2027 .
• Initial contract includes a 3-month probation period .
• Attractive salary package and employee benefits.