IT specialist

Operating system, Windows

Your responsibilities, Individual should be able to assess and keep up site needs for conference rooms, copiers, computer, hardware/accessories inventory. ServiceNow CMDB maintenance, keeping local desktop incident and, task queues cleared to meet established SLA’s and support for various other company activities., Individual will also be working with other technical specialists in the Americas, EMEA and APAC regions as well as the global service desk, remote support team and other parallel towers to bring professional and timely support to end users in the business.

Excellent communication and conversation skills (both verbal and written), Fluency in English (C1 level or above) is mandatory for this position. Knowledge of another European language would be an asset., Great customer handling skills and resourcefulness, vital for dealing with unforeseen situations, Ability to acquire new information quickly and the willingness to do so at all times, Understanding of the IT environment and readiness to learn new processes and technologies, Good working knowledge of Windows OS, MS Office, Internet browsers, PC hardware, Shall have good verbal/written communication skills, Should be willing to work in 24x7 environments, From time-to-time travel opportunities may be assigned, Incumbent should carry continual system improvement mindset and able to demonstrate in work., Client facing technical analysis report and presentation skills

Optional, ITIL knowledge

What we offer, Life insurance, Private medical care, MultiSport Card, Subsidy for glasses, Subsidy to language courses, Christmas and holiday bonuses

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, life insurance, retirement pension plan, extra social benefits, employee referral program, charity initiatives

Recruitment stages, Application , Shorlisting , Technical & HR Interview, Offer Rollout

At HCL, we don’t just accept the differences—we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

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HCL Poland, HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 30, 2022 totaled $12.1 billion. To learn how we can supercharge progress for you, visit hcltech.com.