Site Reliability Engineer

Site Reliability Engineer

Miejsce pracy: Kraków

Technologies we use

Expected

• Ansible
• Jenkins
• Prometheus
• Grafana
• SQL

Optional

• Atlassian
• Jira
• Confluence
• Java
• Python
• Node.js

Operating system

• Windows

About the project

We are seeking a skilled Site Reliability Engineer (SRE) to join our global DevOps team. This role is focused on ensuring high availability, performance, and reliability of mission-critical applications and infrastructure while driving automation and operational excellence through SRE best practices.

You will collaborate with engineering and architecture teams to design resilient solutions, implement automation, enforce observability standards, and provide on-call support for global production systems operating 24x7.

Sounds like your kind of challenge?

Your responsibilities

• Act as an SRE for global production services, ensuring reliability, security, and availability.
• Implement SRE practices to enhance uptime, performance, and transparency.
• Monitor and maintain SLIs and SLOs, building observability dashboards and incident reporting.
• Perform root cause analysis, lead post-incident reviews, and implement preventive measures.
• Drive automation initiatives and self-service capabilities to optimize operations and reduce manual intervention.
• Participate in architecture discussions, software release planning, and lifecycle activities (SDLC).
• Support and orchestrate infrastructure migrations, DR exercises, and product upgrades.
• Provide on-call production support within a scheduled rotation, including occasional weekend maintenance for reliability improvements.
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• 5+ years of experience in Site Reliability Engineering or Production Support roles.
• Strong background in troubleshooting high-availability systems in complex enterprise environments.
• Proficiency with automation and CI/CD tools such as Ansible, Jenkins.
• Solid experience with monitoring and observability tools like Prometheus and Grafana.
• Strong engineering capability in at least one programming language (e.g., Java, Python, Node.js) and SQL.
• Comprehensive knowledge of the Software Development Life Cycle (SDLC) and Agile practices.
• Excellent problem-solving, analytical mindset, and strong communication skills for effective collaboration with globally distributed teams.

Optional

• Hands-on experience managing large-scale Atlassian Jira and Confluence Data Center instances.
• Thought leadership in disaster recovery strategies, capacity planning, and performance optimization.
• Prior involvement in defining operational metrics and automation frameworks for enterprise platforms.

This is how we organize our work

This is how we work

• at the client's site
• agile

This is how we work on a project

• BDD
• Continuous Deployment
• Continuous Integration
• DevOps
• issue tracking tools
• test automation
• testing environments

What we offer

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
• Hybrid work setup – 6 days from the office per month
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Mindbox Sp. z o.o.

At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.

Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.