Dispute Analyst with German

Dispute Analyst with German

Miejsce pracy: Warszawa

Recruitment for

For our client, a global leader in the manufacture of medical devices used in interventional specialties, we are looking for candidates for the position of Dispute Analyst with German.

The Dispute Analyst is responsible for managing the full dispute lifecycle, ensuring efficient identification, investigation, resolution, and closure of customer invoice disputes. The role plays a key part in reducing outstanding receivables, improving working capital performance, and supporting overall cash flow objectives.

The position requires effective collaboration with cross-functional teams, including Collections, Customer Care, Sales, Finance, Pricing, Logistics, and other business stakeholders, to conduct root cause analysis, coordinate corrective actions, and drive timely resolution of disputes. The Dispute Analyst contributes to process improvements by identifying recurring issues, enhancing operational efficiency, and ensuring compliance with established procedures and service level agreements.

Your responsibilities

• Manage and resolve customer invoice disputes, ensuring timely investigation and closure of open cases.
• Review supporting documentation (invoices, credit notes, contracts, purchase orders, delivery confirmations) to identify dispute causes and solutions.
• Maintain accurate dispute records in relevant systems (e.g., SAP, GetPaid, ServiceNow).
• Collaborate with Collections and internal stakeholders to resolve disputed items and reduce overdue receivables.
• Monitor dispute portfolio, analyze root causes, and identify opportunities for process improvements.
• Recommend corrective actions to prevent recurring disputes and improve overall dispute management efficiency.

Our requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2–5 years of experience in Accounts Receivable, Dispute Management, Collections, Order-to-Cash, or Finance Operations.
• Good understanding of invoice-to-cash processes and accounts receivable principles.
• Strong analytical mindset with the ability to investigate issues and identify effective solutions.
• Advanced Excel skills and confidence working with financial data.
• Excellent communication and stakeholder management skills.
• Fluency in English and German.
• Experience working with factoring companies is considered an advantage.
• Knowledge of SAP S/4HANA is a plus.
• Available immediately—a must-have.

What we offer

• Employment based on an employment contract via Devire.
• Office located in Warsaw (Warsaw - Śródmieście).
• Hybrid work model – 2 days of remote work.
• Work in an international, innovative environment with highly innovative products.
• Diverse culture with an emphasis on personal development and continuous improvement.
• Private health insurance.
• Multisport card, lunch card.
• Internal events.

Devire

Devire is an international company specializing in recruitment, outsourcing and employer branding services. For more than 30 years, we have represented leading employers on the European market, by carrying out comprehensive recruitment projects, implementing the latest solutions in the area of IT services and by supporting in building the image of the employer of choice. Our offices are located in Warsaw, Wroclaw, Poznan, Katowice as well as Munich, Frankfurt, Prague and Hradec Kralove.

By clicking the "Apply" button, "Apply now" button or otherwise sending a recruitment application to Devire Sp. z o.o., you agree to the processing by Devire Sp. z o.o., Devire Recruitment Services Sp. z o.o., Devire Global Solutions Sp. z o. o., Devire s.r.o. and Devire LDA your personal data contained in the application for recruitment purposes for the position indicated in the announcement and you declare that you accept our Privacy Policy ( and Terms of Service (
By clicking the "Apply" button, "Apply now" button or otherwise sending a recruitment application to Devire Sp. z o.o., you agree to the processing by Devire Sp. z o.o., Devire Recruitment Services Sp. z o.o., Devire Global Solutions Sp. z o. o., Devire s.r.o. and Devire LDA your personal data contained in the application for recruitment purposes for the position indicated in the announcement and you declare that you accept our Privacy Policy ( and Terms of Service (